Average
Based on 798 reviews
LED Factory Mart3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to LED Factory Mart! LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
LED Factory Mart (ledfactorymart.com) has 798 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
798 approved reviews, newest moderated first
Justin A.
Great products and easy to navigate site. Everything has been perfect so far. Will be shopping here more in the near future.
Reply from LED Factory MartMar 11, 2023
Hi Justin, Thank you so much for your support and positive review. Looking forward to cooperate with you again. Have a great day!
Jose Diaz G.
I placed a order online, called the next day early to cancel 1 item left a message 6 hours later NEVER got a returned call. I called a second time left another message still no returned call. Terrible customer service.
Reply from LED Factory MartMar 11, 2023
Hi Jose, sorry for the poor shopping experience. We will feedback to our customer service center to solve your problem and upgrade the service. Have a goo day!
scott
works and look great easy install
Reply from LED Factory MartMar 11, 2023
Hi Scott, thanks a lot for your support.
Ethan F.
Easy instal. And happy about the 2 year warranty
Reply from LED Factory MartMar 11, 2023
Hi Ethan, thanks a lot for your positive review. Have a good day!
Joe M.
Easy install,drl are great. Low beam is useless, high beam is what low beam should be. Poor light pattern with lots of scatter. Very disappointed. Made in China not texes as stated
Reply from LED Factory MartMar 11, 2023
Hi Joe, thanks for your support. The light beam of our LED lights are adjustable. Our customer service will get back to you to solve the issue. Also, our products have 2-year warranty. The replacement can be sent if there is any issue. Have a good day!
Kevin E.
I have not received my order yet
Reply from LED Factory MartMar 11, 2023
Hi Kelvin, thanks for your support. We confirmed that your parcel was delivered in 2023-02-24. Our customer service will get back to you to confirm it. Have a good day!
Robert
I got some tube doors for my Jeep Wrangler. Delivery was fast and the quality was great for the price. An unexpected gift arriver a few weeks later and really emphasised how much LED Factory values it's customers. Full reccommended company.
Reply from LED Factory MartMar 11, 2023
Hi Robert. Thank you so much for your positive review. Looking forward to cooperate with you again. Have a good day!
Timm M.
The communication was a little off here and there but overall not bad. The "plug and play" is a little loose and needs to be modified to fit correctly. The fog lights that I also ordered with the headlights are not plug and play, unfortunately. The lights are bright and are working. 👍
Reply from LED Factory MartMar 11, 2023
Hi Timm, thanks for your support and your feedback. We will upgrade our products and service. Our products have 2-year warranty. Looking forward to cooperate with you again. Have a nice day!
