Average
Based on 798 reviews
LED Factory Mart3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to LED Factory Mart! LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
LED Factory Mart (ledfactorymart.com) has 798 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
798 approved reviews, newest moderated first
John
My wife bought me headlights for an early Santa present but when i got my stock ones out the new ones had this mysterious red wire. Thanks to customer support i found its daytime running lights and the message came with accurate wiring instructions. They look great!
M A.
I placed my order for LED lights for my 2010 Harley CVO. The package arrived faster than I expected. I started to install and determined that the wiring harness I had didn’t work. I contacted LED Factory Mart the same day. I provided the model number and sent pictures to determine the correct harness. We communicated back and forth and received a picture from them telling me they found the correct part that would work for me, AND they had ALREADY SHIPPED IT OUT TO ME!. Foe this company, customer service is just not a marketing campaign, they ACTUALLY care about their customers! Through my recent experience, they have gained a loyal customer, not because I like the LED lights I bought - but by the way they treated me as a customer. It’s nice to see a company that will go the extra mile to make sure the customer is happy and taken care of. Highly recommended!
Masa
David Matthews has been informative on my order and status.
Mike R.
I wanted to purchase some head lights for my 2019 jeep, so I tried calling first but no answer, I thought no big deal went ahead and placed my order on line, BIG MISTAKE !!!!!. I received my order and it was incorrect, again no big deal, the problem is they won't respond to a email, and phone call or a voice message, I really regret buying from this company!!!! BUYER BEWARE !!!
David T.
Great customer service got my parts as promised installed easy looks great and I am happy. Great price. Will buy again when I get my trike in the spring
Jeff R.
UPDATE 14 days later and still have not received replacement or refund. Been told replacement is being shipped from China. Tracking number not helpfull. OH. STILL HAVE NOT TALKED TO PERSON FROM THE LED FACTORY. If you buy I hope unlike me they work. I purchased LED turn signals for my 04 Softail. Front ones blink few times then flash. I contact customer service.. never got to talk to a real person. I did get an email but it did not help. I have made 6 phone calls and 4 emails.. nothing. You call get a recorded message.. they are to busy.. but will call you back.. Yeah right. Oh almost forgot.. I got an extra box with my shipment. It was a string of orange led lite flowers. Have to say they worked. Just be carefull.. as they have no customer service.. Today is 7 days since I received them. Can not even return them.
Al G.
After pricing these lights at Harley Davidson that were over $600 for all three I was skeptical on how good they were for this price. After receiving my first set I ordered three more for all my other bikes. Bright, good looking easy install. They are everything you expect.
Bruce M.
I am happy with the lights I bought for my jeep they r bright a they look awesome and were very easy to install
