Excellent
Based on 182 reviews
LegalHoop4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LegalHoop is a technology platform developed by patent attorneys and technologists that empowers individuals and organizations to navigate the complex landscape of legal matters. As a trademark & patent search engine, we harness the power of cutting-edge online software to streamline and simplify the processes of trademark and patent search, application, and monitoring.
LegalHoop (legalhoop.com) has 182 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
182 approved reviews, newest moderated first
Name W.
The service was timely and prompt with fats turn-around time!
Reply from LegalHoopFeb 14, 2022
Hello Gary, Thank you so much for your review. Your feedback means a lot to us and we appreciate you taking the time to let us know you had a great experience with LegalHoop! We appreciate your business and we hope to work with you again in the future. Sincerely,
Rod H.,CEO G.
Being a "trademark novice" I applied for a trademark myself and made a mistake on the application that I had no knowledge how to fix. I procrastinated on the response to USTO regarding the discrepancy until one day before the deadline. I then took a chance on some email solicitation from a company called "LegalHoop" the evening before the response deadline, paid $149 just knowing that it would disappear into thin air, explained my deadline desperation, and to my surprise, Vicky responded by email almost immediately with a fix. The next day, when USTO's deadline date passed, I received a message from USTO that my problem had been resolved and my application was accepted. To my immense delight, I received my trademark document in the mail a couple of weeks after. I really, really, really haven't received this level of customer service from anyone, any business, at any time in my life! I sent a message to Vicky profusely thanking her for prompt action in the matter. She responded simply by saying "You said it was an emergency, didn't you?"
Reply from LegalHoopFeb 5, 2022
Hello Rod, Thank you so much for your review. Your feedback means a lot to us and we appreciate you taking the time to let us know you had a great experience with LegalHoop! We appreciate your business and we hope to work with you again in the future. Sincerely,
Atlas
Nice service and high efficiency. My trademark has been registered, thx.
Reply from LegalHoopFeb 5, 2022
Hello Atlas, Thank you so much for your review. Your feedback means a lot to us and we appreciate you taking the time to let us know you had a great experience with LegalHoop! We appreciate your business and we hope to work with you again in the future. Sincerely,
kevin M.
Service is very good! Appreciate it
Reply from LegalHoopJan 27, 2022
Hello Kevin, Thank you so much for your review. Your feedback means a lot to us and we appreciate you taking the time to let us know you had a great experience with LegalHoop! We appreciate your business and we hope to work with you again in the future. Sincerely,
Vera A.
They definitely got professional and efficient services! My trademark encountered a problem and they've helped me solve it at a reasonable price. Would love to cooperate with them again.
Reply from LegalHoopJan 27, 2022
Hello Vera, Thank you so much for your review. Your feedback means a lot to us and we appreciate you taking the time to let us know you had a great experience with LegalHoop! We appreciate your business and we hope to work with you again in the future. Sincerely,
Jay
Legalhoop always provide great jobs ,I will keep working with them
Reply from LegalHoopJan 18, 2022
Hello Jay, Thank you so much for your review. Your feedback means a lot to us and we appreciate you taking the time to let us know you had a great experience with LegalHoop! We appreciate your business and we hope to work with you again in the future. Sincerely,
WU C.
The complaint case of R11246305: OA response for trademark WSJCHANCE #9044379.I have never seen a company like yours. First, you just think about the money and never put the focus on the solution of our case, so your first email wanted us to pay you $50 more, but you never think about the details of this case, have you know that the company we apply for the trademark is an America company before ? have you know that we do not have the real office in America before? all this information are we informed you later. Account to this fact, you just sent our company documents to the USPTO, and did not give the answers the USPTO wanted, so we were refused again, is this your professional solution? Second, you never take responsibility for your actions, why our trademark was refused again, due to your response are not the USPTO wanted and did not meet their requirements, What is your action when our trademark was refused again? you never think about what the real solution to our case, you just think about the money, and want we pay you another $149. If we was refused again? and then we have to pay you another $149 again? and again and again more??? Please let a professional colleague solve this case, or let your supervisor contact us and solve the case.
Reply from LegalHoopJan 18, 2022
Hello Mr Wu, We can only get the office action response solved properly when the applicant cooperates with us and provides all factual information. Before the response, we asked for your real business address or documents supporting your US address. You chose to provide your business registration article in USA to support the address you originally provided in the application (the original application was not filed by us). We therefore submitted the same for you and in our opinion that you should have the office in USA otherwise why you registered your business there. However, a new office action has been issued several days ago, and the examiner pointed out that the address you provided is an agent address instead of your real business address. You didn't inform us and you shouldn't have provided your US address in the application if you do not actually have a real office in USA. You now have 6 months for the second response, and to show our sincerity, we have waived the attorney fee and offered you a discount on the service fee, but you still do not want to pay for the error message you delivered which caused the new office action. We really feel frustrated when you refused our special offer and left such message here. Sincerely,
customer
Did not help with the right answer to the USTPO to get the trademark approval.
Reply from LegalHoopJan 1, 2022
Dear Sir, The filing date of a pending Application precedes your trademark's filing date. Action on your application is suspended until the prior-filed application(s) either registers or abandons. We have fixed all other issues stated in the first Office Action of your trademark. So you just need to wait the suspension get released. Sincerely,
