Reply from Legion Precision Weapon SystemsAug 2, 2020
So here is the email chain between me and this customer.
order#9788
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Legion Precision [email protected]
Thu, Jul 30, 8:26 AM (3 days ago)
to dayala03
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On our website it states shipping lead time is 5 to 7 days. Your order was placed on the 7-24-2020. Your order is in the process of being shipped.
Thanks
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Carl Woodard
Mgr.
Legion Precision LLC
www.legion-precision.com
480-476-3006
Sent from Windows 10 mobile device
David
Thu, Jul 30, 8:35 AM (3 days ago)
to me
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Is it possible to cancel the order? Is unacceptable. Agent on the phone confirmed it was going to be shipped the following day yesterday.
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David
Legion Precision [email protected]>
Thu, Jul 30, 8:41 AM (3 days ago)
to David
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Order cancelled and refund issued.
Thanks
Legion Precision [email protected]
Thu, Jul 30, 8:44 AM (3 days ago)
to David
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My bad order shipped yesterday.
Thanks
David
Thu, Jul 30, 8:45 AM (3 days ago)
to me
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No worries, thanks for the update! Do you have a tracking number?
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David
Legion Precision [email protected]
Thu, Jul 30, 8:52 AM (3 days ago)
to David
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Sorry you put the wrong order number.
We cancelled the order and issued a refund after checking the order with your email address.
Thanks
David
Thu, Jul 30, 8:59 AM (3 days ago)
to me
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“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” – Warren Buffet
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David
When you sent an email requesting the order to be cancelled and it was cancelled per your request, what would I need to apologize for? You should choose your words wisely going forward. If you placed your order on 7.25.2020 then called 2 days later, but seen our shipping lead time is 5-7 days, you clearly do not realize that we are still within the 5-7 days to ship. Today being day 6 since you placed your order and left a review. If you did not want your order cancelled, you should not have sent an email requesting such.When you sent an email requesting the order to be cancelled and it was cancelled per your request, what would I need to apologize for? You should choose your words wisely going forward. If you placed your order on 7.25.2020 then called 2 days later, but seen our shipping lead time is 5-7 days, you clearly do not realize that we are still within the 5-7 days to ship. Today being day 6 since you placed your order and left a review. If you did not want your order cancelled, you should not have sent an email requesting such.