Lemon Law GroupReviews of lemonlawgrouppartners.com

Reply from Lemon Law GroupJun 24, 2026

We’re sorry to hear that you were disappointed with your experience and understand how frustrating a lengthy legal process can feel.  I am sorry that you didn't understand our advice; we never stated that you had a strong case only that we felt we could help you. Your attorney diligently explained your situation and the options available to you in detail. Our team works hard to evaluate every case thoroughly and communicate honestly about possible outcomes, even when circumstances may change during the process.We also take feedback regarding communication and client experience seriously, and we have reviewed your concerns internally and found no fault in our representation. While we’re glad you were ultimately able to resolve your matter, we regret that your experience with our firm did not meet your expectations. We appreciate your feedback and wish you the best moving forward.

Reply from Lemon Law GroupMay 29, 2026

We strongly disagree with the false statements and accusations made in this review. Our firm does not “cheat,” “steal,” or mislead clients, and we take our ethical and professional obligations very seriously. Every lemon law case is evaluated based on the specific facts, repair history, manufacturer responses, and applicable law. Not every case results in a buyback or large settlement, and no attorney can ethically guarantee a particular outcome. In situations where a manufacturer declines to make an offer or where the evidence does not support continued litigation, we provide clients with our professional legal assessment and recommendations. Because of attorney-client confidentiality, we will not discuss the details of any case publicly. However, we stand behind the work performed by our team and the advice provided throughout the representation.

Reply from Lemon Law GroupApr 27, 2026

We’re sorry to hear that you feel this way about your experience. Providing clear communication and professional service is very important to us, and we regret if there were times you felt updates were not as timely as expected. Regarding your concern about speaking directly with an attorney, our process often involves experienced case managers and paralegals who handle day-to-day communication to keep cases moving efficiently, while attorneys remain actively involved behind the scenes We understand your decision to discontinue services and respect your choice. However, we would welcome the chance to speak with you directly to review your concerns and see if there is anything we can do to make this right. Please contact us at [phone/email] at your convenience.

Reply from Lemon Law GroupApr 23, 2026

The statements in this review are not accurate and require clarification. You were not told that you would never have to pay fees regardless of the outcome. That claim is false. LLGP records all incoming calls, and those recordings confirm that no such representation was made. In addition, you signed a retainer agreement that clearly explains the fee structure, including that fees may apply if a client chooses to accept an offer that does not include all fees. It is also incorrect to suggest that our firm is responsible for obtaining all documentation. Clients are required to provide necessary records so that we can properly pursue their claims. This requirement is clearly outlined in the guidelines provided at the start of representation, and it is not possible for our firm to obtain many of these documents during the pre-litigation stage. The claim that the attorney “knew nothing” about your case is patently false. Our attorneys review and work on each matter as part of an ongoing process, and your case was handled accordingly. The process itself was explained multiple times throughout your claim. While every possible scenario is not discussed at the outset, once an offer was presented, all material terms—including any applicable usage fee—were clearly explained so you could make an informed decision. At no point did anyone at LLGP instruct you to simply drive the vehicle without regard to mileage or potential implications. Despite the inaccuracies in this review, LLGP successfully negotiated the strongest possible outcome available under the law. There is no additional recovery you would have received even if the matter proceeded further. Our firm remains committed to advocating for clients with diligence and transparency Thank you for your updated feedback. We understand how frustrating it can be to be asked to revisit paperwork after you believed everything had been completed, and we sincerely regret the inconvenience this has caused. In some cases, manufacturers will reject or delay payment due to technical or formatting discrepancies in signed documents, which are unfortunately outside of our control. When that happens, corrections are required to ensure the agreement is properly finalized and that all parties—including our clients—can receive the intended outcome of the case. We recognize that your time is valuable, and we do our best to minimize any additional burden when these situations arise. We want to clarify, however, that the execution of the release at the time of surrender was handled directly between you and the manufacturer’s representative/agent, and not by our firm. We were not present for that signing, nor did we provide instructions at that time regarding how the document was to be executed. Your cooperation is required for our firm to be paid for the service we provided.

Reply from Lemon Law GroupApr 2, 2026

We’re very sorry to hear about your experience and truly regret that you feel this way, since we were able to win for you the best settlement the law will allow. This is not the level of service we strive to provide to any of our clients. We understand how frustrating delays can be, especially when it involves your vehicle and financial concerns. While some aspects of the process can be outside of our direct control, such as in your case .Regardless of the many times we diligently pursued your settlement. We follow up and we advocate as efficiently as possible on behalf of our clients.

Reply from Lemon Law GroupMar 20, 2026

Thank you for your feedback. We’re sorry to hear about your frustration, as this is not the level of communication or organization we strive to provide. Lemon law cases can sometimes take longer than expected due to manufacturer delays and the need for thorough documentation, but you should always feel informed and supported throughout the process. We take concerns like yours seriously, especially regarding communication and document handling. I must take exception to your statement that have little if anything at all. After reviewing your file it appears that we were able to obtain a strong settlement offer.

Reply from Lemon Law GroupApr 2, 2026

Our firm does not make any guarantees as to outcome or specific timeframe. --Most matters can be resolved in a short period of time, often as quick as just a few months, but there are situations which may cause a claim to take longer. --For example, in the event a manufacturer does not wish to amicably resolve the matter, a lawsuit may be required, which could extend the time until resolution. Cases with more complex issues may also take additional time. --When these situations arise, we zealously advocate for clients and thoroughly counsel them on all courses of action.

Reply from Lemon Law GroupJul 15, 2025

Thank you for taking the time to share your experience. We’re very sorry to hear that you felt disappointed with the outcome and with the level of communication you received. Every case is unique, and while we always aim to achieve the best possible result, there are times when manufacturers resist full repurchase offers and the legal options are limited by the facts, the law, or the evidence available. We understand how frustrating this can feel, especially when the expectations at the start of the case feel different from the final result. We also regret that our communication approach didn’t meet your needs. We use both digital tools and direct contact to keep clients updated, but it sounds like we could have done better here. If you’d like to discuss your case further, we’d welcome the chance to talk with you directly. Please feel free to reach out to us at [contact number/email]. Your feedback helps us improve, and we truly wish you the best moving forward. If you'd like, I can also help craft a shorter, more neutral, or more formal version — just let me know your preference! Thank you for taking the time to share your experience. We’re very sorry to hear that you felt disappointed with the outcome and with the level of communication you received. Every case is unique, and while we always aim to achieve the best possible result, there are times when manufacturers resist full repurchase offers and the legal options are limited by the facts, the law, or the evidence available. We understand how frustrating this can feel, especially when the expectations at the start of the case feel different from the final result. We also regret that our communication approach didn’t meet your needs. We use both digital tools and direct contact to keep clients updated, but it sounds like we could have done better here. I reviewed your file and checked all the call we have recorded. I must take exception to your comment regarding a repurchase of your vehicle. I could not find anywhere in our communication with you that it would be easy to get GM to repurchase your vehicle. It was never said