Kelly A.
Haven't helped me correct an issue with…
Haven't helped me correct an issue with my order without any hassle.

Excellent
Based on 11,626 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Kelly A.
Haven't helped me correct an issue with my order without any hassle.
Kevin C.
Replacement lenses came in extra clear and better than my originals. I love this company. They are cheap and take good care of your frames.
Alex
This is my second time of sending my frames in to have the lens replaced and I love the end-result - the yellow tint turned out better than I could have imagined. The communication was great and they delivered. Thank you, for offering such a great service and discounted prices. P.S. I should also mention these were expensive frames and they were carefully handled.
Melissa G.
Djanna was extremely helpful and addressed my concerns.
Cece Dorsey B.
Daisy was really helpful and quickly addressed my concerns!
customer
Dion was very helpful and courteous. He responded to my issue very quickly.
Jan B.
He helped me complete my lens replacement order, as I was not able to enter my credit card number.
Jeff H.
Rissa was awesome to deal with! Great customer service!!