Chris N.
Sade contacted me about a needed change…
Sade contacted me about a needed change in my lenses. She was more than accommodating to my needs, and responded back with order details. A++ Company for sure!

Excellent
Based on 11,626 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Chris N.
Sade contacted me about a needed change in my lenses. She was more than accommodating to my needs, and responded back with order details. A++ Company for sure!
Nance D.
Nyah was great! Provided me the information I needed about my order super fast!
Anne C.
My associate was super helpful. Made things very easy
Kay S.
Kwasi was very efficient and thorough.
Jaime G.
Kwasi was very helpful and took care of my issues right away. Thank you for the great response time and help .
Jodi C.
Bibi made me feel much better about my order, is even going to keep me updated on any further delays. I thought this was a scam. Thank you Bibi
Inna J.
Sade provided a detailed explanation for my concerns. Thank you!
Eric M.
She was kind and helpful. She even got me a 20% discount on the order (I forgot to apply it the night before)