Edward
Karielle was very helpful and…
Karielle was very helpful and professional

Excellent
Based on 11,626 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Edward
Karielle was very helpful and professional
Consumer
They were helpful and appropriately concerned… hopefully my frames will survive. I couldn’t get an answer of what would happen if the worst occurred to my old frames… but I’ve been assured they will be carful and that the worst rarely occurs.
Kevin M.
Kayla was kind and professional and very helpful
Puffcat
Kissel was great!
Julian P.
Nyah was quick and efficient. My issue was resolved immediately. A++
Alec P.
Bibi was great
Ashley N.
Nyah was amazing in helping me, she was very concerned with my issue and handled it in a very timely manner. So polite and soft spoken.
William S.
I had an issue with an outdated email address that was tied to my payment method. Zain did a great job of answering my questions, getting account information updated on his end and getting my shipping issues taken care of promptly. It was a very good experience.