LensFactoryReviews of lensfactory.com

Omg!!! I'm thrilled! Lens factory killed it! Prescription is accurate and my frames look great.. I will use them again.

Rx came back perfect. Original frame intact. Everything I hoped for.

Third pair of lens I've ordered from Lensfactory. I find a pair of frames, send to the factory, then I receive new glasses. Last two orders were for lite weight glass lens. Last pair lasted 2 years without scratches. Hope this pair is just as good.

Screwed up my lenses twice. Now they want the lenses back before they refund me? I've zero confidence in them. I'm not shipping them anything before reimbursement. Are they going to reuse my lenses or something? Their customer service is a joke. They start to get very sarcastic and think they are incredibly intelligent, but their work performance obviously says otherwise. There is many other places out there that do great work....the first time. LensFactory tries to make it the customer's fault that they screwed up. Worthless company with worthless employees. I will be getting my money back for their horrible product. The legal wheels have already started turning. **Taking advantage of you? That's what you think. 1st, you have all my personal information. And you know it is confirmed because of the multiple times you have sent things back and forth. 2nd, you still fail to realize that YOUR company screwed things up twice. If anyone is going to be taking advantage of anyone, it will be you taking advantage of me. I have no faith you will somehow not lose my lenses and refuse a refund. Your track record is already 0/2. I'm the one who should be trusted here. 3rd, you actually think I'm going to keep you lenses? They aren't what I wanted in the first place, or the second. You guys screwed up, twice, but I'm the one that can't be trusted? Put your heads on straight over there. I also like how you're so nice and polite in your answer here, while you are sarcastic and rude in your emails. I ordered lenses and paid for them immediately. I did my job. Why don't you do yours?

Great glasses!!

Fit new prescription lenses into my old frames to create an updated pair of "readers". Work great. Fast service and very reasonable price, too.

All good best lenses for the price

Thorough Customer Service.