MA
Great budget friendly service
A great budget friendly service. My lens replacement was perfect. I highly recommend.
Reply from LensFactoryMar 9, 2023
Thanks for the great review!

Excellent
Based on 2,026 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,026 approved reviews, newest moderated first
MA
A great budget friendly service. My lens replacement was perfect. I highly recommend.
Reply from LensFactoryMar 9, 2023
Thanks for the great review!
Customer
Very quick and did an excellent job. Would use again
Reply from LensFactoryFeb 10, 2023
Thank you so much for the great review!
Michael
I sent my old frames for new lenses! When I received them they were perfect. The cost was very reasonable and I am very happy. I plan to use them again!
Reply from LensFactoryFeb 10, 2023
Thank you so much for the great review!
Nathan H.
Just got new glass progressive lenses. Look great, fit in frame 100%! View through new lenses is great. Turnaround time very good. Really nice job! We'll be ordering again and recommending you. So nice to have glass again! Thanks for being excellent!
Reply from LensFactoryFeb 10, 2023
Thank you so much for the great review!
Connie
I needed some help during the order process due to my prescription the chat was very helpful. they answered all my questions. I sent my glasses, frame and all and 7 days later they were being returned with my new prescription. I would definitely recommend this option if you like your current frames and have a hard making decisions on new frames.
Reply from LensFactoryFeb 10, 2023
Thank you so much for the great review!
Diane
Polycarbonate progressive lenses, such a great price. Customer service adjusted my frames too. Very happy with my purchase, and best price on the internet. Mailed my frames to you. Prompt return of the new lenses within 7 days. Came with a new case too. Perfect fit and lens accuracy too.
Reply from LensFactoryFeb 10, 2023
Thank you so much for the great review!
JT
Great service every single time.
Reply from LensFactoryFeb 10, 2023
Thank you so much for the great review!
Caryn D.
My glasses came out great! The turn around is incredible. Great customer service!
Reply from LensFactoryFeb 10, 2023
Thank you so much for the great review!