Les Schwab Tire CentersReviews of lesschwab.com

Cannot overstate how horrific the corporate customer service rep will treat you if you call. I saw another reviewer state this. I was treated horrifically at a store and then the same at the corporate customer service line. That's when I realized that this is an endemic company issue, not a one-off at my local store. I'll be heading back to Discount Tires, where I've been loyal for 12 years and never had a single issue. Save your time. Avoid.

I was travelling and overnighted in Twin Falls. I ran over a nail which overnight flattened my tire. Les Schwab attended at my hotel, inflated the tire which allowed me to drive to their location. The nail came out so the service person had to remove the tire, and then float it, in order to locate the puncture. The tire was repaired and I have driven 1000 miles on it, returning to Canada. There was no charge for this incredible service. Thank you Les Schwab!

Took the Car for slow leak at 8:30 AM walked home at 11 because they still had not looked at the car.They said they would text me in about 45 mins. It might be free but the question is what is your time worth. More to the story. They charged me $20.00 to fix the flat and I said you advertise free flat fix and then they say only if its their tire. Well wish they had said that when I came in. They could of looked at the tire on the car and told me so I didn't have to waste the whole day just to pay $20.00 Never going back nor buy from them. And will tell my story to anyone thats asks. Shop on 122nd off Division Portland

I had a flat tire at home. I stopped by Les Schwab on 168th and 99, Lynnwood. They followed me to my house, put air in tire then I went back to shop and they fixed my tire. Everyone there was wonderful! Thank you again!

Took my car there to change 2 tires and brake a couple of months ago. Took me 2 days be cause they didn't have parts. Then later, they send me a letter, said it those tires the gave me were recalled, they ask me bring back the car then they replaced it with 2 cheap Hankook tires not even side, since then you problems all the time. I come back to them a couple of time for services Flat tires. (2 of the continental tires I change it at America tires before still working good). Yesterday, Mar 15, 2023 I came again for Flat Tire services.Manager said it had a nail on it???? It took me more than 3hrs, because the technician do it on the wrong tire. It's Rear passenger tires but they do it on Driver side. After 1 night, the next day my car have the same problem even worse, I came back on the Mar 16, 2023. This time they said it s leak on the side an the tire is under warranty but they ask me to pay more 180 something to replace it????? After I left the shop my car cannot go even 20miles to Costco Tire services Center. This is horrible and unprofessional services here. I spent almost 2k for Brake and 2 tires . For your safety concerns Do not bring the car there for there services. By the way. This is a location at 36761 Fremont Blvd, Fremont, Ca 94536.

If I could give them a Zero I would. I brought my car in to change my brake pads and they worked on my rotors (otherwise my car was running just fine). Once I got my car back I could no longer turn my steering wheel. When I went back in they said it was already stiff when I took it and they asked if I was accusing them of tampering with my car. I just mentioned that my car was working fine except for my brake pads needing to be changed and now I could not even turn to back out of the lot. They said it was already like this when they drove it into lift yet no one told me I had this problem till after I tried to drive off and had to came back in to complain. Had my car actually turn and I was able to drive off I probably would have ended crashing later. They made me feel like a liar and brought over another employee to tell me I was wrong and this wasn't their problem. I had my dad and our mechanic friend take a look, the power steering fluid was contaminated. When refilling and turning the wheel the steering rack popped, it seemed to already be broken with just the rubber boot holding it together and that's why the power steering was bubbling when I asked Les Schwab to look at it after I complained. They said it must have been leaking from cap for a while even though I've never had a problem with my power steering till after they serviced my car. Even if it truly coincidently broke on the drive from parking spot to lift they were just going to let me drive off like this without care after servicing my car for 2 hours. I suggest you take your business elsewhere where they aren't just trying to rush your car out the door.

I got a tire set for my Chevy back in 2021. Payed off about $1,400 of the $1,800 total price of them until I rolled in and lost my truck. I then became homeless due to my injuries and not being able to work. I explained my situation to Les Schwab and they didn't give me a chance to pay on time, or make lesser payments until I got back on my feet. They took me to court shortly after and issued a warrant for my arrest for the $400 balance I owed. I did a week in Douglas County jail. I got out and paid $200 recently and they are coming back again with another lawsuit for the remaining $200. I just picked up a full time job, got a place to live and they still want to issue a warrant if I don't show up on the 28th of this month. I don't get paid until the 27th so I am safe there, barely making it but safe. I am a single father of a 6 year old and fought tooth and nail to get back on my feet and regain custody. This company is a bunch of crooks and will not work with you unless you make the on time, set payments. If you do not, they will send you to jail. I advise anyone to stay far away from this company and their affiliates! Unprecedented things happen in life and things happen, unfortunately these tires were $700-$800 overpriced and I should have thought about this before I signed the contract, that is my fault. But I do not recommend them to anyone!

BEWARE!!!!!! Twice I have gone to Les Schwab to have nails removed from my tires, and twice I have left with the tops of the nails shaved off and the nails still in the tires. I was charged $110 for an alignment that I did not need. I called corporate customer service and was treated like an absolute piece of trash. Do NOT trust this company.