Robert
Great customer service
Great customer service. Fast shipping up here to Canada 🇨🇦
Great
Based on 158 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lethal Performance is listed under Auto Parts & Wheels.
Lethal Performance (lethalperformance.com) has 158 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
158 approved reviews, newest moderated first
Robert
Great customer service. Fast shipping up here to Canada 🇨🇦
Johnny B.
When I placed my order initially, the website did not make mention of any shipping charges (which were significant $300.00+). I placed my order and was later contacted that either I had to pay shipping charges or my order would be cancelled. I was not pleased as this was an added charge. I paid for the shipping and made sure to advise the LP representative of this issue not being shown as a charge on the website. I requested some kind of discount but to no avail......I wasnt successful. Not really thrilled with the LP customer service. Ill think twice about ordering from LP again. Thank you.
Reply from Lethal PerformanceMay 15, 2025
Appreciate you taking the time to leave the review — and you’re totally right. We dropped the ball here. When you placed the order, the freight charge should’ve been listed on the site… but it wasn’t. That’s on us. We simply forgot to add that shipping option to the product page. No excuses — just a dumb oversight on our part. Once we got hit with the shipping quote, we realized the mistake and reached out. Not ideal. We get how frustrating it is to order something and then be told there’s a $300+ surprise waiting for you. Honestly, we’d be pissed too. We hated having to call you — believe us, that’s not a fun conversation for anyone. And due to the pricing on the part we just couldn’t eat it or throw in a discount (which we would normally try and do) without going upside down. Still, your feedback lit a fire under us. We’ve already fixed the listing so this doesn’t happen again. Thanks for being cool enough to still go through with the order. Hopefully we can win back your trust next time and give you the kind of experience we’re known for. — Team Lethal
Josh W.
Great customer service. I had ordered a pair of Raxiom lights, which arrived damaged. Route got everything taken care of and a Lethal got a new pair shipped out to me immidiately. Thanks Lethal!
Dale N.
Great customer service, they were quick and acknowledgeable with tech problems.
Eugene S.
Great service and delivery time.
Reply from Lethal PerformanceMay 8, 2025
Thanks Eugene!
Dan
great shipping, great product
Christopher W.
Put my order in and it was shipped the very next day and I received it within 2 days! Standard shipping as well!
Reply from Lethal PerformanceMay 2, 2025
Thanks for the shoutout! Glad to hear our shipping team brought the heat. Let us know when you're ready for the next round of upgrades ;)
Jason F.
Steeda delayed my H-Pipe by over 3 weeks, but Lethal Performance kept me informed every step of the way. Great work. Would purchase from Lethal Performance again.
Reply from Lethal PerformanceMay 1, 2025
Delays sure do suck, but glad we could get you taken care of. Good things are worth waiting for! Hope you like the H-pipe, we'll be here when you're ready for more go fast goodies :)