Reply from LevelUp FundingJan 9, 2025
Hi Sean,
Thank you for your feedback. We’re sorry to hear that you were disappointed with your personal installment loan experience.
The loan details, including the APR, payment amount and due dates, were included in the loan agreement you signed before origination. We provide alternative payment options that helps to reduce the overall cost of our personal installment loans.
Upon reviewing your account, we’re pleased to see that you utilized one of these repayment options, which allowed you to save on interest.
Additionally, Level Up Funding offers a Rewards Program that provides valuable benefits, including increased loan amounts and reduced fees, to enhance your experience with us.
If you have any further questions or concerns, or if there’s anything else we can do to assist you, please don’t hesitate to contact us. Our team is available Monday through Friday, 8:00 AM to 8:00 PM EST, at [email protected] or by phone at 833-715-1813.
Best regards,
The Level Up Funding Team