Bad
Based on 59 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LexisNexis® is a provider of legal, government, business and high-tech information sources. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
LexisNexis (lexisnexis.com) has 59 customer reviews on Folks Told, with an average rating of 1.0 out of 5.
59 approved reviews, newest moderated first
J W.
As a lawyer I am ashamed that I let Lexis Nexis bait and switch me after I went to them for a research platform. The "term" has four years, broken down by year. I was told I could cancel 30 days before the term, and I asked about each subsection and was told yes, I could cancel with 30 days' notice before each year in the term. Not true and they will not work with me. I will NEVER use them again.
Nioclás Pól Caileán G.
RELX is the parent company of LexisNexis.
Cindy C.
This company is a scam. My insurance went up because they said I had a safety violation. I don’t even have any tickets at all and then when you try to call the company you can’t get anyone. This company is a scam and it’s causing my insurance to go up.
TheDeftOne
I wouldn't waste my time here such a rubbish website
Marie
I've spent an hour trying to order a product from them. I can't order online. The website says call. No answer--not available. What kind of company makes it hard to order products?
Eric S.
We are currently seeking legal counsel regarding the issues we've encountered. LexisNexis acquires individuals' information from the Department of Motor Vehicles (DMV), or potentially the DMV provides it to them; regardless, insurance companies utilize LexisNexis data to determine automobile insurance rates. My wife was involved in an automobile accident for which she was not at fault. There were no claims, no injuries, and no damages reported. Subsequently, our insurance premium increased from $900 to $1500 bi-annually. Upon contacting our insurance provider for clarification, we were advised to dispute the incident with LexisNexis to have it removed from their report, which would then impact our premium. This occurred two months ago, and we have yet to receive a response regarding this matter. We perceive this situation as fundamentally unjust. We believe this constitutes an exploitative practice, and we fully intend to engage legal representation to explore the possibility of initiating a class-action lawsuit on behalf of all individuals similarly affected. It is illogical for our premiums to escalate from $900 to $1500 bi-annually without any legitimate basis. Attempts to dispute this have been unsuccessful, as we have been unable to reach a representative, and our calls and emails have gone unanswered. Consequently, we are now pursuing direct action to resolve this issue.
Regina A.
I contacted LexisNexis to get a copy of my consumer report, and could not believe the false information that is in their files. Where in the heck do they get this information? To tell the truth, they get it from third parties, and the Credit Bureaus that I know of, and it should be illegal for anyone to have our SS# because this follows you to death, and was never supposed to get in the hands of crooked companies like LexisNexis and others. My report has my gender wrong, my addresses wrong, phone numbers, and names. I have been a victim of Identity theft and see emails that are not mine on my report. I will fight them and even take them to court before I allow a company to do this to me, and another thing, why in the world are we given our sensitive information to foreigners anyway? That should be against the law. Someone was trying to use my information in Canada, and found out it's on the dark web, God forbid my information has been breached with Trans Union, every big-name company you can think of, even my job, so there is no privacy whatsoever.
Jens
Why do we have to give them one star when they are the worst company in existence? They take peoples problems, amplify them, which allows others to hurt them through their means even further. Lord forbid you need help or information from them. You will be connected to India, and the amount of information to “verify” your account will in fact give them all your personal details just for them to know more, and find a way out of helping you. Even giving you details about yourself. They dont investigate anything that happens to you. Insurance companies, namely Progressive, can give them fraudulent information which they relay to other providers just to do more damage. This group needs to be shut down immediately.
