Poor
Based on 119 reviews
Liam & Co.2.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
High-quality women's clothing and accessories. We specialize in outfits and pairings. Liam & Co. is a 2X INC 500 Fastest Growing Apparel Brand in the US ('20, '21) Based in Ogden, UT. Cute outfits, casual outfits, business casual outfits. Online clothing boutique. Women's sweaters, cardigans, formal dresses, leggings, workout pants, tank tops, tunics, jeans, jackets, shackets and more!
Liam & Co. (liamandcompany.com) has 119 customer reviews on Folks Told, with an average rating of 2.0 out of 5.
Showing 82 reviews with 1 star · Clear filters
Janae H.
I feel deceived. All the items I ordered can also be found on Temu for more than half the price. I ordered from a boutique because I wanted quality and instead, I ended up paying an excessive amount of money for cheap items that I could have just gotten off Temu.
A S.
Can never get into site with codes after codes and returning an item is impossible.
Reply from Liam & Co.Aug 12, 2024
Hi there, can you please send us any information you have related to not being able to use codes? [email protected]
APRIL H.
I place my order 2 weeks ago and still have not received my items.It looks like the boutique is in Georgia but looks like it shipped out from China which is disappointing.
Reply from Liam & Co.Aug 12, 2024
Hi April, we are not located in Georgia. Perhaps that is a different website. We are located in Ogden, UT. Yes, some of our items ship out of our Ogden, UT location and some will ship from our Chinese facility. In either case, you will receive a tracking email with your shipping and delivery information. In the event you need any assistance, you can email us anytime at [email protected]
Amy K.
I placed an order on Saturday February 17th. On Sunday the 18th. The offered 30%off site wide for Presidents Day. They were offering the 30%off Sunday and Monday. I emailed Sunday and asked if I could have the offer. No response. I emailed on Monday and Tuesday. No response. When you send them an email. It creates a ticket. And the email states that you will hear back from them in 24 hours. And they monitor emails. I have heard absolutely nothing. I don’t think I asked a hard question. Their customer service is the worst.
Reply from Liam & Co.Aug 12, 2024
Hi Amy, sorry to hear about your difficulty in reaching customer service. We are not open on Sundays nor on Presidents Day which is likely why there was a delay in responses. As you pointed out, when you reach out to support, it creates a ticket, to which they are responded to in the order they were received. I assure you we will get to your message as soon as possible.
Jacqueline
This site is a scam! Do not buy from this company! Most likely the positive reviews are false. Half my items never arrived and the quality of items is very cheap and smelly. The clothing smells like iron or blood out of the bag. I contacted customer service via email and they never responded. I texted the customer service and was told they would get back to me and I have not received a response. Additionally, when I first ordered from the website the return policy stated free returns within 30 days and then when I went to return the items I actually did receive the return policy had changed to no refunds only store credit. This site is a scam, all items ship from China and are very very poor quality.
Jeanne A.
I have not received my order other than one item. I also emailed about it and did not receive a response. I am going to request a refund because I still have not received my order. Additionally, not offering a customer service number is extremely shady.
Shari F.
I was a fool to think Liam & Co would be reputable. I swear this is the last time I am sucked in by cute photos and then receive low quality junk. I actually diid read some reviews and read thru their return policy but I didn't read it well enough. I can return the cheap shirts i received but only for store credit. What am I going to do with credit? Buy more cheap stuff?
Kathleen F.
You sent it to the wrong address that your website auto filled and then refused to take responsibility for it.
