Life Extension Reviews | Read Customer Reviews of lifeextension.com

Life Extension Reviews | Read Customer Reviews of lifeextension.com

Life Extension reviews

Showing 72 reviews with 1 star · Clear filters

Gloria H.
Jul 31, 2025
Their unsubscribe button does not work…
Their unsubscribe button does not work and they refused to delete my data. And they are not "happy to assist": I have sent them numerous emails about this and told them that I will report them to the attorney general but they keep sending me promotional emails (=spam).
Reply from Life ExtensionAug 1, 2025
We are sorry to hear you have not been able to successfully unsubscribe from communications. We are happy to assist you with this. Please contact our customer care team at 1-800-544-4440 for further assistance.
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Kristen A.
Jul 5, 2025
I never received what I ordered
I never received what I ordered. It's obviously lost in the mail, but because it states "moving through system", I'm being told to keep waiting. It's been extremely hot and my supplements have been in heat for 8 days already. I'm not happy at all.
Reply from Life ExtensionAug 1, 2025
We are sorry for any delays in shipping you faced, and that you were not satisfied with your experience. Thank you for taking the time to provide us with your feedback. If you require any further assistance, please do not hesitate to contact our 24/7 customer care department at 1-800-678-8989.
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Darla S.
Jun 25, 2025
I recently purchased a bottle of the…
I recently purchased a bottle of the Life Extension Fish oil and after taking (which I have been a customer for years) it for a couple of weeks , the bottle smelled horrible and tasted like nasty fish. I reached out directly to Life Extension to let them know and the only thing they were worried about was a receipt , which of course I could not find. I gave them the Lot # which they found and apparently said it it was still good.. They offered for me to talk to a wellness person to see if I could swallow the rancid fish oil tablets ,, because I had "no proof" UGH , I have Chiropractors and many others that I'd like to share my experience with. So I guess the company did not care . Darla Couture
Reply from Life ExtensionJun 26, 2025
We are sorry to hear about your experience, and thank you for taking the time to provide us with your feedback. Life Extension Super Omega-3 Fish Oil products are tested to maintain their potency, quality, and purity for 24 months from the date of manufacture. If you are concerned about your product quality, our wellness specialists are happy to answer any questions you may have. If you remain unsatisfied with your purchase, we are truly sorry to hear this. We offer a 100% hassle-free return policy for up to one year from the date of purchase for products ordered from Life Extension. If ordered from a third-party company, please reach out to the merchant regarding their refund policy. Below is a link to with more information: https://www.lifeextension.com/returns-faq
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PM
Jun 8, 2025
how can there be trust when there has been no order update?
Although I can understand that there was a backorder for the product that I ordered, I have had no updates, but my money is gone, so where should I trust if you are not going to update on the status of an order?
Reply from Life ExtensionJun 10, 2025
We apologize for any inconvenience and have shared your feedback with our team. When available, an estimated availability date is provided at the time of checkout. While we authorize payments at the time of the order, the charge does not settle until the order ships, and banks may vary in how they display this on accounts. Please know that our dedicated customer care team is available 24/7 at 1-800-544-4440 to answer any questions you may have on backordered items or charges on your account. Thank you for providing us with your feedback.
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NS
May 10, 2025
Blood test purchase is a waste b/c LabCorp is closed.
When I purchased the Vit D lab test, the LabCorp nearest us was open. When the paperwork arrived, I could not get the test done because LabCorp nearest us (10 minutes away) decided to close. The next LabCorp is 1.5 hours away. Now we couldn't use the lab test that we purchased. What a waste of money!
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Alejandra B.
Apr 29, 2025
Was a robbery
The worst company. I bought $240 worth of supplements, and they never delivered them to the address I provided. And when I notified them of the incident, they simply stated that the order was delivered on Sunday, April 20th, to "a person," with no name, signature, or any means of verification. In short, it was a robbery.
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Sweener24
Apr 26, 2025
Hard pass
Supplements are different sizes, caused heart flutters, nausea, sleep disruption and increased tinnitus.
Reply from Life ExtensionMay 9, 2025
Thank you for taking the time to write a review on your experience. As different pill sizes, heart flutters, nausea, sleep disruption, and increased tinnitus are not expected occurrences with our products, we ask that you please contact our wellness specialist department for further guidance. They are available at 800-226-2370.
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Vicki
Apr 13, 2025
I havent received my order yet
I havent received my order yet, it's been 7 days. I was supposed to receive it Friday, the it was changed to Saturday and now the tracking just says its late!
Reply from Life ExtensionApr 23, 2025
We are sorry to hear you did receive your order in a timely manner and have shared your feedback with the appropriate department. Please do not hesitate to contact our 24/7 customer service department at 1-800-678-8989 should you require any further assistance.
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