LifeFoneReviews of lifefone.com

I have had LifeFone for several years and have a problem with frequent falls, due to a balance disorder. I had to use my emergency button probably five or six times a year. LifeFone staff have been incredibly helpful, kind, and efficient. They also call my emergency contacts right away, to let them know what is happening. I could not be happier with their service and their kindness and their equipment.

I would like to give this company a negative rating! I attempted to sign up for the service and gave them my billing information twice. Not only did they still get it wrong, when I informed Marty that I was no longer interested as I took it as a sign not to deal with them, Marty called me a loser. I’m already dealing with putting everything in place for my loved one and to deal with this. What’s also unforgettable is that he has our personal information. I’ve never experienced customer service so disrespectful and bad.

You sent help when I needed it. Thank you! I fell to the floor while trying to get into bed and cut my leg on my walker. You sent help that got me in bed and made sure my cut was ok.

The call center that helped me when I push the button get me cool and calm. They told me that the paramedics are on their way and everything was going to be okay. I'm very glad that I purchased your product

I appreciate the immediate availability of a representative to respond to my pushing the button on my LifeFone pendant. I recently did so to ask the person who answered a non-emergency question about the length of its battery charge. I also want to express my appreciation for your company's quick action in getting an ambulance to me in the middle of the night a couple of times in the past year or so. Once when I had food poisoning; another time when I was experiencing unexplained sharp pains in my pancreas. The later the result of cysts on this organ, for which I am now getting routine MRI checkups. I am 90 years old and live alone, and always wear my lifefone pendant when moving around my two story townhouse. I rely on your company's quick responses, and the fact that you always contact my designated supporter in the case of any emergency. I frequently take advantage of opportunities to promote your company.

This was a wonderful choice we made! It was for my 97 year old Mother-in-Law. It literally saved her life! It went off several times because she accidentally hit the alarm but the times that she really fell it instantly alerted us and EMS Services. I would highly recommend this for any elderly person! And make sure you get the Fall alert!

Customer service is terrible! Cutting me off during conversation, rushing to get me off the phone. Responded to email with specific questions and got nothing more than marketing info back, no answers to my questions. I can NOT recommend this company to anyone. I would not feel comfortable to trust my mothers health in an emergency to poor service people.

There was a quick response by a compassionate team.