Excellent
Based on 810 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
810 approved reviews, newest moderated first
S, P.
Thank God we have never needed to use this service. But Lifefone gives us peace of mind at a very reasonable cost. We are automatically reminded to test our service monthly. Each time we have, the dispatcher has been prompt and professional. We live in an apartment and the reception is very good throughout. We highly recommend Lifefone.
Carl
Fortunately have not had to use them to date but am sure they will be there if and when I do.
Emmett
My device has a fall detection which is working ok. I have fallen 3 times and it did not detect a fall. My daughter called to question this and she was told that it detects a fall when the device hits the floor. When I've fallen, the device didn't touch the floor. There have been several times when it has detected a fall and I've been sitting in my chair, or standing. We haven't received an clear explanation as to why this is happening except that the device is very sensitive.
Mark
Glad we got the system. Quick response the times my parents have needed it. Only complaint is that I called and emailed several times to have my father's name and Information removed after he died. It finally was taken care of after a test when the operator asked my Mother if both My Father and She were OK. It upset my Mother to have them ask again about him also. After that the operator must have taken care of it immediately which was appreciated but long overdue. Other than that no complaints
Robert
I CONFESS THAT I DO NOT TEST THE UNIT AS OFTEN AS I SHOULD.BUT,WHEN I DO ,I GET IMMEDIATE RESPONSE BY CARING AND CONCERNED PEOPLE.I HAVE NOT YET HAD AN EMERGENCY SITUATION BUT AM CONFIDENT THAT SHOULD I NEED HELP LIFEFONE WILL BE THERE.
Dolores
Had to use it several times. Didn't let me down.
Andrew
Lifefone gives me peace of mind as I am 100 miles from my aging mother, and need her to have a support system in case of emergency. Staff is friendly and helpful and we like the service!
Richard
Lifefone does what it advertises. Brings piece of mind when you are not with your loved ones. Lifefone is great!
