Lifesmart Outlet Reviews | Read Customer Reviews of lifesmartoutlet.com

Lifesmart Outlet Reviews | Read Customer Reviews of lifesmartoutlet.com

Lifesmart Outlet reviews

Showing 38 reviews with 4 stars · Clear filters

Juliano F.
Jul 16, 2024
Great people provide great service
Service provide since the momentum of the purchase was great. People are always available to help with precision and fast response. My Hot Tube was delivered according to schedule. Product was installed with no issues and are running very well. All Family are enjoying a lot.
Reply from Lifesmart OutletJul 23, 2024
We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations! We look forward to working with you again for any of your spa needs. Thank you, LifesmartOutlet.com
Report
Catherine H.
Jul 8, 2024
I think for most part kept well…
I think for most part kept well informed. Seems a little long to wait for product. Would help if delivery would be to area where it was going. Very heavy to move after drop off.
Reply from Lifesmart OutletJul 15, 2024
Unfortunately, curbside delivery is all we can offer at this time. Your spa model is a production only model that comes direct from the manufacturer; we do carry in stock models that ship from our warehouse in less than a week. Production models have about 4 week lead time and then ship. Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Report
Jonathon B.
Jun 21, 2024
Website is easy to navigate and use
Website is easy to navigate and use. Only issue I have that it is in the photos it is hard to differentiate between that different colors sets. Ex. Arctic white vs sea salt.
Reply from Lifesmart OutletJul 3, 2024
Thank you so much for your order & review of LifemsartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great! For reference, the Artic White is brighter with a faint speckle, while the Sea Salt is a much more bolder gray speckle. The arctic white can be tough to see in the pictures unless you open the photo to get a close look!
Report
Susan G.
May 14, 2024
Navigate the websireThe website was tough yo navigate from…
The website was tough yo navigate from my phone. I needed to go back 3 times to get it to move forward. Spelling additional items seemed more important than a spa sale
Reply from Lifesmart OutletMay 16, 2024
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback. It is definitely a lot of information when looking at it through a cell phone. However, we are always working on making the interface better for the customer!
Report
Holly L.
May 1, 2024
Ordered- now waiting on spa
When I called in people were super helpful. The color on the spa we chose does not display correctly on the website overall good experience so far
Reply from Lifesmart OutletMay 16, 2024
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon. I wonder if you ordered the sea salt color, which does not always show the depth of gray specking on all screens or without zooming in on the picture.
Report
Carolle
Apr 19, 2024
LS200
Everything went smoothly, from ordering to delivery--(The 4 stars rating is only because the delivery process just gets it to the driveway and doesn't include setting the spa in place/unpacked) We plopped it down in our heated sunroom, filled it, fed it some chemical and were able to use it the next day, (as it was beautifully snowing outside around us) So far so good and meets out expectations after a month (we had one previously-- 7 years ago--that sadly got a leak early on...) Great little tub-- crossing fingers
Reply from Lifesmart OutletApr 30, 2024
We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations! We look forward to working with you again for any of your spa needs. Thank you, LifesmartOutlet.com And, sorry we cannot provide white glove services. Although, we are always to help you create a plan and suggest some options for that type of support!
Report
Kimmie Diehl R.
Jan 15, 2024
Customer Service is the best.
After trying to order through the web site several times unsuccessfully, I contacted Customer Service and received an e-mail back quickly. After telephoning the agent my order was placed within minutes. Email confirmation followed immediately after my call.
Reply from Lifesmart OutletJan 18, 2024
Thank you so much for your order & review of LifesmartOutlet.com! I am sorry for the issue you were experiencing trying to place your order; however, I am glad our team was able to resolve it and get your order placed! Thanks for you patience through, as we worked to troubleshoot the issue!
Report
DANIEL LEWIS S.
Dec 29, 2023
Website was easy to navigate and make…
Website was easy to navigate and make my purchase.
Reply from Lifesmart OutletJan 8, 2024
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
Report