Delnice N.
Billing Department Issues
The therapist I have been working with is great, but unfortunately their billing department is not. They have started billing me for sessions without filing the claim with my insurance. Calling them does nothing since they never answer their phones.
Reply from LifeStance HealthMar 25, 2024
Delnice, we are concerned to hear you did not have a good experience. We aim for total satisfaction for our patients and to provide a positive experience. We would like to connect you with a specialist who is able to further assist within this matter. Can you please email us your full name, phone number, and location to [email protected]? Thank you very much!



