LifeStance HealthReviews of lifestance.com

I had come from a different doctor who didn’t listen to me and just kept asking the same questions over and over. My new doctor here at LifeStance is amazing she took the time to listen and explain things and actually worked with me to create a treatment plan

I have spent multiple hours on hold trying to make an appointment with Karen Gray and have not been able to get through. I requested a call back and received one the next evening. The answer I got that was that they were a nationwide company and could not make an appointment for me. I have also tried to make an appointment online and each time if got a message that the appointment request was no available I really need to get an appointment I am 3 months overdue.

One of the worst companies I have ever had the misfortune of dealing with. In an attempt to pay my past due bill i authorized Lifestance to ONLY take out $200 and then set up a payment plan....only to be told that I did not set up a payment plan(fault on their end)....Ive had 3 people tell me different things. They definitely took the $200 AND they also decided to take $50 and $150, totalling $400....Finally after getting lifestance to agree to issue my refund they tell me theyll be issuing it in increments of $10, $20, and $30 within a span of 3 to 5 days. I dont have unlimited income, i have mental health problems that they have only made worse. I have no money they left me in the negative. I couldnt buy groceries and had to BARROW MONEY. I just want my refund in full!!!!

Yeah So I haven't even gave them my credit card # yet They kept calling me to book an appointment after I gave them my insurance information But then I called them back since I missed a call from them And what rubbed me wrong About this company was The sound of being on hold Was like the sound of being on hold with a Calling company Or the government or The state of utah Where you know you're gonna be on hold for several hours. I thought that was a major red flag. For a therapist And this Is the way they run their business? But if you choose to go with this company I would Go to walgreens and buy A net spend Or paypal Temporary Loading money card And I would only load the bare minimum on the card And then I would spend it Until it gets to $0.00 Or Equivalent to it And then put that card on file So they cannot just take your money when they feel it's their right. Because from everyone else's comments It seems like they took a good chunk of money from everyone Without any good reasoning to it And to get to the point of resolving the problem when they should have never taken the money in the first place Is indefinite. If that's not another red flag to you Then you deserve to be screwed by this company. Use your brains.

I have had an amazing experience with this company. My provider Miss Scanlan was kind, responsive and listened to my concerns. I wish I had found them earlier. I will never return to the VA for care again.

Up until this past month my experience with this provider has been fine. However, when my prescription ran out at the end of January and I didn’t get the usual text from my pharmacy confirming to refill it, I reached out to my doctor to say I needed a refill. She responded saying she had sent in a 90 day prescription which should last me until our next appointment. Okay, then why was I looking at an empty bottle that said quantity 30 no refills? She then ignored every follow up message I sent. Two days ago I finally call the office to get some clarity and figure out how to get my refill, the receptionist tells me she will contact the pharmacy to see what happened. The next day I finally get my refill alert, which to me shows they corrected this mistake. Today I get home from being out of town to learn my doctor had sent a letter in the mail firing me as her patient under the false allegation of misusing my medication. How utterly insulting! Clearly she did not make any effort to clarify with the pharmacy before making this decision if the receptionist was able to solve the issue with one phone call. Extremely irresponsible way to care for a psychiatric patient.

Had my normal appointment with Sabra and she not only listened to me about my medication. She also talked with me and eased some of my anxiety. Thank you Sabra Jean Collars

Katherine Watson is great! She is very professional, and knowledgeable. I highly recommend Lifestance as a resource for mental health!!!