LifeStance HealthReviews of lifestance.com

Fantastic service.

My therapist is the most kind and understanding! She definitely listens and provides ways to deal with my issues! Feel like a new and better person every time I have a session!

I see Karen at the Taylor office and she is one of the best medical professional, including my physicians assistant, my doctors, my nurse practitioners. She goes above and beyond her car and makes sense of things. She is telling me in medical terminology. I’ve been a patient there for close to 10 years and she is the best I have dealt with.

The worst place! I've been trying to get an appointment since August, and I've had four appointments already, and none of them have worked out. The first time, they left me waiting, and the doctor never showed up. The subsequent appointments were a waste of time because none of the staff spoke Spanish, which is what I needed and what I specifically requested. This place doesn't help, they're not inclusive, and they're very unprofessional. Especially considering it's a mental health facility, where they're supposed to be more readily available to help quickly. I feel like I'm on the verge of a nervous breakdown, and this awful process at this place is only making things worse. They don't care about people.

I have been meeting with my counselor for over 3 years! I originally started seeing her due to an issue with one of my sons and his wife because of another son that is an addict. Since then, she has helped me deal with my husband’s health issues and then in May, his death. She listens to me and remembers every detail. I can talk candidly and not worry about solving any problems on my own. I am so grateful to have her as my counselor!

We've had 3 PMHNPs for our kids through Lifestance. Two were not good at all, but the 3rd is great. But the biggest issue is their complex phone tree, their administrative staff, and their ability to deal with the problems their administrative staff creates. When I canceled with one of the poor providers and tried to set up with a new one, these things happened: 1) they didn't cancel my previous appointment so I got charged a no show fee 2) I could no longer get into the patient portal and 3) Their manager who had promised a response in 48 hours still hasn't gotten back to me over a week and a half later. I've spent literally hours on their phone tree in the past month trying to resolve various issues. Their Irvine receptionist is particularly impolite.

Carmen is a very friendly wise advocate.

My interactions with Dr. Aligeti and her staff have consistently been positive. She demonstrates patience and provides sound recommendations.