Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Jo
Representative was very courteous and helpful in answering all of my questions..!!
Reply from LifeStationDec 6, 2025
We can't thank you enough for your positive review! It means the world to us to hear about your great experience.
Deborah Debi F.
Sherry was informative & courteous. She was able to answer all my questions & followed up within the promised timeframe.
Reply from LifeStationDec 6, 2025
We’re so happy to hear Sherry provided excellent service! Your 5-star review is greatly appreciated and motivates us to keep up the great work
JAMES
THERE WAS NO PRESSURE TO SIGN UP DURING OUR CONVERSATION. FRANKIE EXPLAINED THE PROGRAMS AND MADE SUGGESTIONS ON WHAT I WANTED TO ACCOMPLISH. WE (MY WIFE AND I) DISCUSSED THE SITUATION AND I CALLED FRANKIE BACK AND PLACE MY ORDER.
Reply from LifeStationDec 6, 2025
Your satisfaction is our top priority, and we're so happy to see your 5-star review. Thank you for your trust in our service! We’re so glad Frankie could assist you effectively. Thank you for the great feedback!
customer
Agent was very helpful, even compared competitors options to hers.
Reply from LifeStationDec 4, 2025
Your satisfaction is our top priority, and we're so happy to see your 5-star review. Thank you for your trust in our service!
Lisa N.
The sales person was exceptional. She was very informative and did not pressure me to make the sale. She explained everything clearly.
Reply from LifeStationDec 4, 2025
Thank you for the wonderful review! It’s our pleasure to assist you, and we’re thrilled that you’re satisfied with our service. We’re here whenever you need us.
James
Life Station is the best company to work with and trust with the protection of your loved ones. I have trusted them with several of my family members. I just helped my neighbor get set up and Asia was absolutely amazing. Pleasant, professional, and knowledgeable.
Reply from LifeStationDec 4, 2025
Thank you for your 5-star review! We’re delighted that you had a positive experience with our service. We’re so happy to hear Asia provided excellent service. Your feedback will motivate them to continue delivering excellence.
Thomas M.
The Agent Was very helpful. He answered many questions. He was patient as I have hearing problems . It was one of the best customer service experiences I've had.
Reply from LifeStationDec 4, 2025
Thank you so much for taking the time to leave us such a glowing review! We truly appreciate your kind words and are thrilled to hear about your positive experience.
customer
Frankie. Excellent explanation. Knowledgeable
Reply from LifeStationDec 3, 2025
We're delighted that Frankie left a positive impression on you! Your feedback will motivate them to continue delivering excellence.
