Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Jan
I like how they were specific with the information.
Reply from LifeStationApr 28, 2025
Thank you for your review! We’re glad you appreciated the clear and specific information. Your feedback means a lot to us, and we’re always looking for ways to make your experience even better!
Connie R.
The watch one is very heavy on your wrist and I am afraid of hitting the button if I hit my arm on something.
Reply from LifeStationApr 28, 2025
I understand your concern — the watch can feel a bit heavier compared to other options, and it's important that you feel comfortable and confident wearing it. We can definitely look into lighter alternatives or different styles that might better suit your needs. Feel free to contact our Customer Care team at 800.998.2400.
Jenifer W.
Great customer service. Agent made my experience easy and understandable.
Reply from LifeStationApr 28, 2025
Thank you for your kind words! We're delighted to hear that our agent provided great customer service and made your experience easy and understandable. Your feedback is greatly appreciated!
Nancy W.
The gentleman I was on the phone with was very helpful, pleasant and attentive to my needs and questions.
Reply from LifeStationApr 28, 2025
Thank you for sharing your experience! We're thrilled to hear that our team member was helpful, pleasant, and attentive to your needs and questions. We appreciate your kind words!
Jim
The sales agent was extremely professional and very, very helpful. She understands your product well and it made the entire process very easy for me.
Reply from LifeStationApr 28, 2025
Thank you for your feedback! We're happy to hear you had a no-pressure, kind, and helpful experience. That's exactly what we strive for!
YVONNE M.
NO PRESTURE. VERY KIND AN HELPFUL.
Reply from LifeStationApr 28, 2025
Thank you for taking the time to leave a 5-star review!
Cathy N.
Frankie was great and explained everything very well 👌
Reply from LifeStationApr 28, 2025
Thank you for the great feedback! We’re so glad to hear that Frankie was able to explain everything clearly and make your experience a positive one. We appreciate you taking the time to share!
Robert
Customer service was honest and not pushy only helpful.
Reply from LifeStationApr 25, 2025
Thank you for the kind words! We're so glad to hear our customer service team was helpful and never pushy—just the way it should be.
