Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Ruby
Definitely felt heard and seen and he addressed my concerns.
Reply from LifeStationMar 7, 2025
Thank you for your feedback! We're so glad to hear that you felt heard and that your concerns were addressed. Providing a supportive and attentive experience is our priority. Let us know if there's anything else we can do for you!
customer
The sales person was very informative and plesent to talk to
Reply from LifeStationMar 6, 2025
Thank you for taking the time to leave a review! We're happy to hear that our salesperson was informative and pleasant to speak with. Providing a great experience is our goal, and we appreciate your feedback!
Nancy L.
Best ever, knowledgeable, informative, and helpful with politeness all the way, thank you for your product
Reply from LifeStationMar 6, 2025
Thank you for your amazing feedback! We're thrilled to hear that you had such a positive experience and that our team provided knowledgeable, informative, and polite service. We truly appreciate your support!
Janna
Great, clear communication and details about the products. The staff were thorough and willing to answer all of my questions patiently
Reply from LifeStationMar 6, 2025
Thank you for your feedback! We're so glad to hear that our team provided clear communication and thorough explanations about our products.
customer
Outstanding representative. Frankie answered my questions professionally and had a great attitude during the entire conversation. I appreciate his help.
Reply from LifeStationMar 6, 2025
Thank you for your wonderful feedback! We're delighted to hear that Frankie provided professional and friendly service throughout your conversation. We appreciate your kind words and will be sure to share them with him.
Carmel Y.
The service rep was friendly, spoke clearly and answered any and all questions I asked. I found her to be very helpful.
Reply from LifeStationMar 6, 2025
Thank you for your kind words! We're thrilled to hear that our representative was friendly, clear, and helpful in answering all your questions. Providing great service is our top priority, and we truly appreciate your feedback.
Kym L.
Sherry was great. Very helpful and friendly
Reply from LifeStationMar 5, 2025
Thank you for your kind words! We're so glad to hear that Sherry was helpful and friendly. We’ll be sure to pass along your praise to her.
Marilyn B.
I was charged a 3 mo. charge. I asked the monthly charge since I'm on Social Security now. I spoke with a person today and she can't change that until I receive the pkg. Other than that, so far, things have been OK. Marilyn Byal
Reply from LifeStationMar 5, 2025
Thank you for sharing your experience. We understand the importance of flexible billing, and we want to assure you that we’ve already taken steps to adjust your account. We attempted to reach out to provide an update and confirm the change. If you have any further questions or need additional assistance, please don’t hesitate to contact us. We appreciate your patience.
