Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Tanika H.
LifeStation gives me complete peace of mind. The system is reliable, and the monitoring team is incredibly fast and caring
Reply from LifeStationNov 25, 2025
Your satisfaction is our top priority, and we're so happy to see your 5-star review. Thank you for your trust in our service!
Mauryne
Just got it, will get back to you on this soon.
Reply from LifeStationNov 24, 2025
We're glad that you have received your equipment! To get started, please call us in 800 998 2400 to walk you through the set up process.
Joanne
The individual I spoke with was calm and listened to what I had to say. He was not pushy
Reply from LifeStationNov 24, 2025
We’re so glad you had a great experience with our team! Your feedback keeps us motivated to provide excellent service. Thanks for sharing!
E Q.
very awkward to wear! expensive
Reply from LifeStationNov 24, 2025
Thank you for sharing your feedback. We’re very sorry to hear that the item felt awkward to wear and did not meet your expectations. Your comfort and satisfaction are important to us, and we’d appreciate the chance to make this right. Feel free to give us a callback at 800.998.2400.
1937
I gave 4stars because nobody's perfect. BUT - things went exactly as advertised and I am comfortable that this is value at a reasonable cost.
Reply from LifeStationNov 24, 2025
Thanks for your 4-star review! We’re glad you’re satisfied with our service. We're committed to providing the best service possible, and your feedback helps us improve.
Charmaine S.
The representative (Maria) was very cordial, caring and hospitable. She was patient, friendly and understanding. I am so glad that we got connected to help me make a decision on whether or not to purchase the LifeStation. She was very informative and made things go very smoothly in the selection and ordering process!
Reply from LifeStationNov 24, 2025
Your satisfaction is our top priority, Thank you for highlighting Maria's contribution to your positive experience! They'll be honored to know they made a difference for you.
customer
Ben was super polite and understanding of my questions. He answered all my questions clearly and made sure I understood what he was telling me. I ended up ordering the Life Station Smart watch, and I understand completely what I am getting and what to do when it arrives.
Reply from LifeStationNov 24, 2025
We’re so happy to hear Ben provided excellent service! Your 5-star review is greatly appreciated and motivates us to keep up the great work.
customer
Christina was beyond a pleasure to speak to. Helpful in every way !!!!!!!
Reply from LifeStationNov 22, 2025
Thank you so much for your kind words! We’re thrilled to hear Christina made such a positive impact. We’ll be sure to pass along your praise!
