Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
CONNIE W.
The customer service was very helpful and able to work with me.
Reply from LifeStationDec 3, 2024
We're so glad to hear that our customer service team was able to assist you effectively. Providing helpful and flexible support is always our goal, and it’s great to know we met your expectations.
James K.
Don't have the monitor as yet
Reply from LifeStationDec 4, 2024
Thank you for your review! It sounds like you may have intended to review your sign-up experience. If there’s anything more you’d like to share about that process, we’d love to hear your feedback. We’re excited for you to receive your monitor soon and hope it meets all your expectations.
Yolanda H.
Placing my order was easy and wonderful. The young man that helped me name. Justin was wonderful. He was very attentive. Listen to what I had to say and advise me on what I should do. Thank you very much for the pleasant experience. I look forward to having you all save my life.
Reply from LifeStationDec 3, 2024
We're thrilled to hear that placing your order was easy and that Justin provided attentive and helpful service. He truly embodies the dedication we strive for, and we’ll make sure to share your feedback with him—it will mean a lot.
Doris S.
Quick, easy and affordable!
Reply from LifeStationNov 29, 2024
Thank you for taking the time to leave a 5-star review.
Dale W. A.
Great customer service.
Reply from LifeStationNov 25, 2024
Thank you for the 5-star review!
William N.
The customer service rep was able to answer all my questions and more and we were able to determine what would work best for now with options to upgrade later if needed.
Reply from LifeStationNov 25, 2024
Thank you for sharing your experience! We're glad our team could assist you effectively.
West
Maria is great!!! Very knowledgeable and made it easy. Thank you!!!
Reply from LifeStationNov 25, 2024
Thank you for your kind words about Maria! We're thrilled she could provide excellent support. If there's anything more we can do to improve your experience, please let us know.
lmrh
It was easy to use, but only after I spoke to one of your staff who steered me in the right direction on what my needs would be for my mother.
Reply from LifeStationNov 25, 2024
Thank you for your feedback. We're glad our team could assist you in finding the right solution. If there's anything we can do to improve your experience further, please let us know!
