Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Amber
Fast, easy and straightforward. Customer service rep was friendly, engaging, knowledgeable and made it simple.
Reply from LifeStationSep 13, 2024
We're thrilled to receive such positive feedback from you! Thank you for sharing your experience with us.
Maryln E S.
Ben was great and I look forward to receiving the medical alert device in a few days!
Reply from LifeStationSep 13, 2024
We're delighted that Ben left a positive impression on you! Your feedback will motivate him to continue delivering excellence.
Carmen
Great services
Reply from LifeStationSep 12, 2024
Thank you for the 5-star review.
Susan Van M.
The man I talked to was able to answer all my questions. Also was very informed about the Life Station device.
Reply from LifeStationSep 12, 2024
Hearing about your positive experience has made our day! Thank you for taking the time to share your feedback with us.
customer
It was a great experience. I learned a lot about how each system works. I was able to choose the correct system for my father. Being a Kaiser member, I felt I was being treated special. It was a good day.
Reply from LifeStationSep 12, 2024
We appreciate your 5-star rating! Our team works hard to deliver the best service possible, and it’s great to see that reflected in your review. Thanks again!
customer
The rep who helped me was very very helpful and knowledgeable 🙏
Reply from LifeStationSep 12, 2024
Thank you for the wonderful review! It’s our pleasure to assist you, and we’re thrilled that you’re satisfied with our service. We’re here whenever you need us.
JohnBillings
You guys took my money. I never got any product. I placed out my product by September 9th I was told 5 to 7 days. I should be able to have it. I'll be receiving it when I'm on vacation. Which I kind of wanted forthopedician I refuse to pay my bill until I get back from my vacation and start up service then it's not my problem that you guys choose the cheapest way of setting your monitors out and in doing so, resulting in bad customer service, I can't rate something. That I don't know anything about. You have failed to come up with the product. If I do not receive this product by thursday the The 12th of September.I will be proceeding to put a requiring on better business bureau on your behalf
Reply from LifeStationSep 13, 2024
Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you may have initially experienced. We are glad that we were able to get in touch with you, and that the device has now been received, set up, and tested successfully.
Kevin C.
Tom was knowledgeable, professional and courteous in our dealings. It was greatly appreciated.
Reply from LifeStationSep 12, 2024
We're delighted that Tom left a positive impression on you! Your feedback will motivate him to continue delivering excellence.
