Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
customer
Sherry was so very helpful and explained the system in detail.
Reply from LifeStationMay 21, 2024
Thank you for highlighting Sherry's contribution to your positive experience! She'll be honored to know she made a difference for you.
customer
I have not received the device.It has been over a week. Please check on it Regards Cliff Rosenthal
Reply from LifeStationMay 20, 2024
Thank you for taking the time to leave a review. We're glad we had the opportunity to speak with you and are pleased to hear that you received your device and successfully set it up. If you have any further questions or concerns, please don't hesitate to reach out.
customerW.Roy
The individual I spoke with was very friendly , knowledgeable and helpful.
Reply from LifeStationMay 21, 2024
We're thrilled to receive such positive feedback from you! Thank you for sharing your experience with us.
Evelyn F.
The young lady who explained all about the alert was very helpful and knowledgeable. She helped me to decide the type of alert I really needed. Very pleasant experience. No pressure.
Reply from LifeStationMay 21, 2024
We're thrilled to hear that our agent was able to assist you so effectively. It's great to know that she could provide the information you needed to make an informed decision. Thank you for the review.
Margaret
I ordered this device on the 10th of May and was told I'd have the following week. Here we are a whole week later and still no device. My card was charged immediately. For an emergency alert system company,you don't act in a fast manner except for selling your products. Why was my order not even put through until the 14th!? This does not make me very comfortable about your response time if an emergency should arrive.
Reply from LifeStationMay 20, 2024
I'm sorry to hear about your experience and the delay in receiving your device. Our aim is always to provide prompt service, especially for products related to safety and emergencies. I understand your concern and frustration regarding the timing of your order processing. We would love to speak with you regarding this issue. Feel free to contact Customer Care at your earliest convenience.
HeleneB
Answered all my questions. Had all the services i wanted. Offered 30 day trial.
Reply from LifeStationMay 20, 2024
Thank you for the review. Feel free to reach out to us if you have any more questions.
Ms. Garland D P.
Sherry was the absolute best. I had spoken with several other companies and immediately after speaking with Sherry, I knew that my decision was completed. Sherry was professional and confident, but not a hard sell. My sincere appreciation. Ms. Garland D Perkins
Reply from LifeStationMay 20, 2024
Sherry's probably blushing from all the praise. We'll make sure she doesn't let it go to her head... too much. 😉 But seriously, we're thrilled she could make your decision easy-peasy. Thank you for the 5-star review!
Patty C.
Compassion help in time of need
Reply from LifeStationMay 20, 2024
We're so glad we could provide compassionate help when you needed it most. Your kind words mean a lot to us! 💖
