Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Elsie F.
Frankie was very helpful and was able to answer all our questions
Reply from LifeStationApr 22, 2024
Thank you for your 5-star review! We're thrilled to hear that Frankie was able to assist you and answer all your questions. We appreciate your feedback!
customer
Reactivation to restore service was outstanding by the customer service person.
Reply from LifeStationApr 22, 2024
Thank you for your 5-star review! We're delighted to hear that our customer service team provided outstanding reactivation assistance. We appreciate your feedback and support!
C. W.
I spoke with John & he was so knowledgeable & informative in presenting the information. I appreciate the fact that he spoke very clearly. I'm eagerly waiting on my product to arrive. Thank You. 😊
Reply from LifeStationApr 22, 2024
Thank you so much for your wonderful 5-star review! We're thrilled to hear that John provided you with knowledgeable and clear information. We strive to offer excellent service to our customers, and we're glad to know that you had a positive experience with us.
James John R.
Had a great experience with the representative on the phone. He sealed the deal by pointing out the differences between the various companies I was considering and offered a discount on the price.
Reply from LifeStationApr 20, 2024
We're delighted to hear that our representative could guide you through your options and sweeten the deal with a discount. We strive to provide helpful insights and excellent service to our customers. Thank you for your review!
Kevin S.
The service person that helped me was awesome
Reply from LifeStationApr 20, 2024
Hearing about your positive experience has made our day! Thank you for taking the time to share your feedback with us.
marthamartinez
Very helpful
Reply from LifeStationApr 20, 2024
Thank you for the 5-star review!
Margaret M.
Just that they explain thing so you can understand thing
Reply from LifeStationApr 20, 2024
We're glad to hear that our explanations were clear and understandable for you. We appreciate your feedback and look forward to assisting you again in the future!
joann A.
Took quite a while to get to site and phone # and to find out if my insurance covered purchase. Once all of that was done, Tom was an excellent customer service representative!
Reply from LifeStationApr 20, 2024
We apologize for the initial wait, but we're glad to hear that Tom provided excellent customer service once everything was sorted out. We appreciate your feedback and look forward to serving you better in the future! Thank you for the review!
