Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Denise S.
They knew their products
Reply from LifeStationApr 15, 2024
Thank you for the 5-star review! We're glad you noticed that we know our stuff when it comes to our products. It's like knowing the lyrics to your favorite song - we're here to hit all the right notes!
customer
Ease of getting started. Promo specials.
Reply from LifeStationApr 15, 2024
Thank you for your positive feedback! We're glad to hear that you found it easy to get started with our service and that you appreciate our promotional specials. If there's anything more we can do to enhance your experience and turn that 4-star rating into a 5-star one, please let us know. We value your input!
Deana M.
Very satisfied with the informative information from the person I talked to when I ordered my alarm alert system.
Reply from LifeStationApr 15, 2024
Thank you for your 5-star review! We're thrilled to hear that you were satisfied with the informative information provided by our representative when ordering your alarm alert system. Providing clear and helpful information to our customers is a top priority for us, and we're glad to know we hit the mark with your experience.
Frankie T.
The process of purchasing was informative, there was not a contract, and all questions were answered before the purchase. If the purchase should prove unsatisfactory for any reason I can terminate at any time. I did not like that I could not use an automatic bank draft to initiate the service but must use a credit card.
Reply from LifeStationApr 15, 2024
Thank you for your 5-star review and valuable feedback! We understand your concern about the payment methods and apologize for any inconvenience this may have caused. We'll certainly take your feedback into consideration as we continually strive to improve our services.
customer
To make sure I don't fall
Reply from LifeStationApr 15, 2024
Thank you for your 5-star review! Our team is dedicated to providing products and services that ensure safety and well-being.
customer
Your plan with the Aetna Silverscript discount is a very good fit to what my current needs are.
Reply from LifeStationApr 15, 2024
Thank you for your positive feedback! We're honored to be a proud partner of Aetna and delighted to hear that our discount plan is a great fit for your current needs.
Owen B.
Everything went very smoothly a your whole program was explained to us in detail. No problems
Reply from LifeStationApr 15, 2024
Thank you for your fantastic feedback! We're thrilled to hear that everything went smoothly for you and that our program was explained to you in detail to your satisfaction.
customer
All questions were answered. Customer representative was courteous and helpful.
Reply from LifeStationApr 15, 2024
Thank you for taking the time to leave us a 5-star review! Providing excellent customer service is a top priority for us, and we're glad to know we hit the mark with your experience.
