Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Frank
Sheri was knowledgeable and helpful.
Reply from LifeStationMar 16, 2024
We're thrilled to hear that Sheri's knowledge and assistance made a positive impact on your experience. Thank you for the 5-star review!
customer Mary T.
it was the sales lady Sherry. very patient, professional and I like that you are in new jersey
Reply from LifeStationMar 16, 2024
We're delighted to hear that Sherry provided you with patient and professional service. We're proud to be serving customers like you in New Jersey.
Joseph M.
It was a very easy process. Specially, on the phone. Customer service was fantastic. I can’t wait to have an ongoing relationship with y’all.
Reply from LifeStationMar 16, 2024
Wow! Your feedback truly made our day! Our agents take great pride in delivering exceptional service, and your kind words are a testament to their dedication. We appreciate your support and can't wait to assist you with any future needs.
Virginia H.
Excellent experience. Everything was explained. Kristina is a very good salesperson.
Reply from LifeStationMar 16, 2024
We're thrilled to hear that you had an excellent experience and that Kristina provided clear explanations. We'll be sure to pass along your kind words to her.
conrad
Obtaining information was very confusing. It took several calls to gather all the correct information, only to have another option given, which really was't an option. I was given a contact number for customer service of 800.998.2400, yet on my first email from Life Station another number 800.446.3300 is the number stated to call. When I tried to get clarification, each representative had a different reason for the two numbers. No one could explain why there isn't just on number. No where in the information provide do I remember that the batterie on the GPS only last 5 days.
Reply from LifeStationMar 16, 2024
Thank you for your feedback. We apologize for the confusion you experienced while trying to obtain information about our services. We strive to provide clear and concise information to our customers, and it's disappointing to hear that we fell short in this instance. Please feel free to reach out to our customer service team at either of the provided numbers if you have any further questions or concerns.
customerirene G.
Experience was good, thoroughly explained, good sales person.
Reply from LifeStationMar 16, 2024
Thank you for choosing LifeStation and taking the time to leave a review.
Leorace T.
Christina, who helped me was very patient and so very helpful
Reply from LifeStationMar 13, 2024
Thank you for your kind words! We're thrilled to hear that you found our Christina helpful. We strive to provide exceptional service to all our clients, and it's rewarding to know that our efforts made a difference for you.
LORI J. D.
Wonderful customer service!_
Reply from LifeStationMar 13, 2024
We're thrilled to receive your five-star review!
