Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
customer
MAYBE A BETTER PRICE BUT EASY TO UNDERSTAND THE REP
Reply from LifeStationOct 23, 2025
We appreciate your kind words and your 4-star rating! We're committed to providing the best service possible, and your feedback helps us improve.
Lisa
They answered all of our questions, and the actual transaction was seamless and painless! Gave full explanations on the services available so that we could make an informed decision.
Reply from LifeStationOct 23, 2025
Thank you for your 5-star review! We’re delighted that you had a positive experience with our service. If there’s anything else we can assist you with, please don’t hesitate to reach out.
NormS.
Frankie was helpful in placeing my order. He was clear about how it works and was willing to answer questions. He wasn't in a hurry just to sell a device like some companies.
Reply from LifeStationOct 23, 2025
Your 5-star review made our day! We’re so glad Frankie could assist you effectively. Thank you for the great feedback!”
Reginea L.
Very kind and courteous
Reply from LifeStationOct 22, 2025
Your satisfaction is our top priority, and we're so happy to see your 5-star review.
David T.
Frankie was patient and knowledgeable. He clearly explained everything to me in ways I could understand.
Reply from LifeStationOct 22, 2025
Your 5-star review made our day! We’re so glad Frankie could assist you effectively. Thank you for the great feedback!”
Eva D.
The agent, Tom, was very friendly, polite, knowledgeable, informative, and easy to understand. The features and price of the life alert offered to me exceeded my expectations and I didn’t even consider checking anyplace else. Thank you, Lifestation.
Reply from LifeStationOct 22, 2025
Your satisfaction is our top priority, and we're so happy to see your 5-star review. It’s wonderful to hear Tom exceeded your expectations. We’ll share your feedback with them!” Thank you for your trust in our service!
customer
Salesperson--Sherry--was factual, not high-pressure.
Reply from LifeStationOct 22, 2025
We're delighted that Sherry left a positive impression on you! Your feedback will motivate them to continue delivering excellence.
Naomi B.
Frankie the service representative was awesome! Professional...Patient...Good sense of humor....can't wait to get my medical alert all set up! Thank you Frankie!
Reply from LifeStationOct 21, 2025
Thank you for the stellar review! Frankie will be over the moon to know their efforts made a difference. We appreciate your feedback!”
