Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Sharon W.
Haven't had to use it yet but gives comfort to know I have it if I need it.
Reply from LifeStationApr 19, 2017
Thank you for the review, Sharon. We’re so glad LifeStation could provide you with peace of mind.
Eugene B.
We are lucky to have no medical issues at home so we have not hit the button to get help via LifeStation. We do test the equipment each month to insure availability of service, proper operation and battery condition.
Reply from LifeStationApr 18, 2017
Eugene, it is great that you perform your monthly test of the LifeStation equipment, the biggest benefit of LifeStation is in the peace of mind it can provide to you and your family. Thank you for taking the time to write a review.
Joe N.
My aunt who was in her 80s benefited from Life Station three times: 1. When seh fell down due to Afib, 2. When she fell and broke her leg, 3. Once she just fell and could not get up. I was notified promptly every time and was able to get to the hospital in a timley manner.
Reply from LifeStationApr 18, 2017
Joe, thank you for taking the time to write a review. We’re so happy that LifeStation has been there for your Aunt every time she pressed her Help Button. We are very proud of our fast and reliable service!
Dennis L.
I am satisfied with the service in general, but even though I have not tested the service in several months, I have not been contacted by you to see if anything is wrong. Also your equipment gives off an irritating odor that causes my sinuses to stuff up and I get a headache. The odor has been there since day one and I have been waiting for it to lessen, but it hasn't. So if it doesn't lessen soon, I will have to discontinue your service and return the equipment.
Reply from LifeStationApr 19, 2017
Thank you, Dennis for your feedback. We are glad we were able to speak with you and had a chance to address your concern. We look forward to continued, monitoring of service.
Barbara J.
It was good. I was on the floor and I couldn't get up and they came in and had me on my feet in a matter of seconds. Can't wait to fall again. Just kidding. Thanks for the help. Barbara Jager
Reply from LifeStationApr 17, 2017
Thanks for the review, Barbara. We’re so happy that LifeStation was able to help you when you fell, and provide you with the peace of mind that should you need to press your Help Button again, someone will be able to assist you.
susan lanski W.
I purchased LifeStation for my 86yr old mother who lives alone and we all feel it is an excellent investment and a huge reason why she is still able to be in her own home. The peace of mind is so valuable. just this month I got my 91 yr old aunt to purchase LifeStation also and it is perfect for her too.
Reply from LifeStationApr 14, 2017
Susan, thank you for taking the time to write a review. We are so happy that LifeStation could help your mother and aunt stay independent in their own homes and that it gives your family peace of mind.
Fernande L.
Quick and helpful
Reply from LifeStationApr 14, 2017
Fernande, we are very proud of our quick response time and our helpful Customer Service Experts. Thank you for taking the time to write a review.
John S.
I only had one occasion to use it. I had a bad fall, and pressed the button, and the emergency people arrived within 15 minutes. I now feel secure with the device, and am glad I have it.
Reply from LifeStationApr 13, 2017
John, we’re glad LifeStation was able to help you during your emergency and we’re very proud of our fast response time. Thank you so much for taking the time to write a review.
