Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Gerhard
Christina, explained everything that I needed to know and answered by all my questions, without hesitation, which made me feel comfortable. You could hear her smile though the phone.
Reply from LifeStationOct 18, 2025
Thank you for the glowing review! It’s wonderful to hear Christina, exceeded your expectations. We’ll share your feedback with them!
customer
Great customer service
Reply from LifeStationOct 18, 2025
We’re so happy to hear that you enjoyed your experience. Thank you!
Glori
Nick was great at communicating and following through. Unfortunately, he was not there when we called to order tonight, but Maria was really wonderful and patient with my client and I.
Reply from LifeStationOct 16, 2025
Hearing about your positive experience has made our day! Thank you for taking the time to share your feedback with us. We’re thrilled to hear Nick and Maria made such a positive impact. We’ll be sure to pass along your praise!”
Mildred
The price was right and I decided to go with the purchase items that were right for me 👍 OK
Reply from LifeStationOct 16, 2025
Thank you for the wonderful review! It’s our pleasure to assist you, and we’re thrilled that you’re satisfied with our service. We’re here whenever you need us.
customer Greg M.
Ordering is fine. Three days later, USPS still hasn’t received the package and I have no idea of a delivery date.
Reply from LifeStationOct 16, 2025
Thank you for the wonderful 5-star review! I totally understand your concern and apologize for any lack of communication. We're happy we were able to speak with you and confirm that your equipment is currently set to arrive today on site.
Jill M H.
Christina was invaluable in explaining what the service entails and the payment options. She gave me peace of mind knowing that my elderly mother will be taken care of in case of a fall or accident.
Reply from LifeStationOct 16, 2025
Your satisfaction is our top priority, and we're so happy to see your 5-star review. Thank you for your trust in our service! We’re proud to have Christina on our team and will make sure they know about your kind words.”
JR H.
Customer rep was knowledgeable and courteous, transaction was conducted with no problems, and all questions answered
Reply from LifeStationOct 16, 2025
Thank you for the wonderful review! It’s our pleasure to assist you, and we’re thrilled that you’re satisfied with our service. We’re here whenever you need us.
Valued C.
The representative was personable, knowledgeable, informative and patient. He answered my questions politely and was unhurried. All information was provided upon questioning.
Reply from LifeStationOct 16, 2025
Your satisfaction is our top priority, and we're so happy to see your 5-star review. Thank you for your trust in our service! We’re here whenever you need us.
