Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
customer
Frankie was a great resource. Talked me through the process, payment and how everything works.
Reply from LifeStationSep 10, 2025
We’re so glad Frankie was able to guide you through the process and explain everything clearly. We’ll be sure to share your feedback with him. Thank you for choosing LifeStation!
Michael H.
Knowledgeable agent who was patient in addressing all my questions, which took a good deal of time.
Reply from LifeStationSep 10, 2025
Thank you for your thoughtful review! We’re so pleased to hear that our agent was knowledgeable and patient in addressing all your questions. Taking the time to ensure you feel confident and informed is exactly what we aim for, and we’re glad we could provide that experience for you.
Burnetta
Sherry was very friendly and helpful.
Reply from LifeStationSep 10, 2025
Thank you for the 5-star review. We'll be sure to pass your feedback on to Sherry.
CHERYL W.
What made my experience great was the customer service the agent was very helpful and knowledgeable he answered all my questions truthfully
Reply from LifeStationSep 10, 2025
We’re delighted to hear that our agent provided you with helpful and knowledgeable service, answering all your questions with honesty. Great customer care is what we strive for, and we’re so glad your experience reflected that. We truly appreciate your feedback!
FLOYD
Thomas our rep was fantastic and answered every question thoroughly
Reply from LifeStationSep 10, 2025
We’re so glad to hear that Thomas was fantastic and took the time to answer all your questions thoroughly. We’ll be sure to pass along your kind words to him.
lilly B.
Price is good. Representative, Freddie, was well informed and nice. Price is reasonable.
Reply from LifeStationSep 10, 2025
Thank you so much for your 5-star review! We’re happy to hear that you found our pricing reasonable and that Freddie was able to assist you with knowledge and kindness. We’ll be sure to share your feedback with him.
Myrtle S.
I understand what l get
Reply from LifeStationSep 10, 2025
Thank you for the 5- star review
customerPhyllis A.
Tomas was very helpful!
Reply from LifeStationSep 8, 2025
We’re so glad to hear that Tomas was helpful during your experience. We’ll be sure to share your kind words with him. We’re always striving to provide 5-star service, so if there’s anything we can do to make your experience even better, please let us know!"
