Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Peter
Peace of mind for my wife when she is not home. Easy to get help if I need it!
Reply from LifeStationJul 30, 2025
Thank you for sharing! We're so glad to hear that our service provides peace of mind for both you and your wife. Knowing help is just a button away makes all the difference! Welcome to the LifeStation family.
Virginia
The Rep was very knowledgeable and patiently explained the device
Reply from LifeStationJul 30, 2025
Thank you for taking the time to leave a 5-star review
Stacyb7
The representative listened to all of my concerns, and met them with a product that works best for my needs.
Reply from LifeStationJul 29, 2025
Thank you for taking the time to share your experience.
Bridget B.
The agent was patient, kind and knew about the company and the products.
Reply from LifeStationJul 29, 2025
Thank you for the 5-star review!
customer
I spoke with Frankie who was wonderful in helping me with the purchase of a medical alert. I was even more grateful when he explained I'd get a discount because of their association with my health insurer. The monthly payment was within my budget. I'm glad I called Life station. Mary S.
Reply from LifeStationJul 29, 2025
Thank you for sharing your experience! We're so glad Frankie was able to assist you and help you take advantage of the discount through your health insurer. It’s great to hear the service fit within your budget and gave you peace of mind. We're happy you chose LifeStation!
customer
Ben was very nice and professional. He took the time to explain the process and answer all my questions. A great experience!
Reply from LifeStationJul 29, 2025
Thank you for your kind words! We're so glad to hear that Ben was professional, thorough, and made your experience a great one. We'll be sure to pass along your feedback to him!
Sandra M.
7/28/25: Friendly person to explain all aspects of the program, prices, and friendly conversation also.
Reply from LifeStationJul 29, 2025
Thank you for the 5-star review!
Shelley B.
Jordan was so pleasant, helpful and knowledgeable. He took his time making sure I had all my questions answered and was in no rush. He seemed to truly care about my needs and made me feel comfortable about going with this company. I'm excited to get my equipment and know that I will always have help at the push of a button.
Reply from LifeStationJul 29, 2025
Thank you for sharing your experience! We're so happy to hear that Jordan was pleasant, helpful, and took the time to ensure all your questions were answered. It’s great to know he made you feel comfortable and confident in your decision. We’re excited for you to receive your equipment and proud to be a source of support whenever you need it — just a button away!
