Excellent
Based on 2,864 reviews
LifeStation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
customer
The Life Station Representative was very helpful, knowledgeable, and kind. The buying process was smooth.
Reply from LifeStationJun 20, 2025
Thank you for the 5-star review! We're thrilled to hear that our representative made the buying process smooth with their helpfulness, knowledge, and kindness. Welcome to the LifeStation family.
Jeanne D.
Actually what made my experience so outstanding was I had a very product knowledgeable rep't who listened to what my needs were and directed me to what I needed. Simple, no overselling but also gave me company background in the sector for 48 yrs. She convinced me your company was a great fit for me. Her name was Maria and I purchased on the spot.
Reply from LifeStationJun 17, 2025
Thank you so much for sharing your experience! We're thrilled to hear that Maria was able to listen closely to your needs and provide the perfect solution without any pressure. Her product knowledge and ability to connect with customers truly reflect the values we stand for. We're proud to have her on our team, and we're even more grateful to have earned your trust. Welcome to the LifeStation family!
James
Good service
Reply from LifeStationJun 16, 2025
Thank you for the 5-star review!
Kevin C.
Christina is the best!! She was knowledgeable, friendly, and very customer service oriented. She and Ava were the reasons that I went with Lifestation.
Reply from LifeStationJun 16, 2025
Thank you so much for your kind words! We're thrilled to hear that Christina and Ava made such a great impression. Their knowledge, friendliness, and dedication to excellent service truly reflect what we strive for at LifeStation. We'll be sure to pass along your appreciation, we're lucky to have them on our team!
customer
The service rep was very helpful-explaining things and details. Even fun! Karen Chaney
Reply from LifeStationJun 16, 2025
Thank you for taking the time to share your experience. Welcome to the LifeStation family.
Anna M. M.
The cost of the product.
Reply from LifeStationJun 16, 2025
Thank you for the 5-star review!
Linda Y.
It was easy too get one don't cost so much now I'm waiting for mine to come hopefully I will be completely happy with it all the other I called about was all a lot more money thanks Linda Young
Reply from LifeStationJun 16, 2025
Thank you for your feedback! We’re glad to hear the ordering process was easy and that you found our pricing reasonable. We’re sorry to see the low rating and hope your device arrives soon and meets your expectations. If you have any concerns or need support along the way, please don’t hesitate to reach out — we’re here to help and want to ensure you’re completely satisfied.
Genevieve S.
The original order never shipped. When I inquired about the status, was told it had not shipped. I understand it is to be delivered today, 6/14/25.
Reply from LifeStationJun 16, 2025
Thank you for your update and patience. We apologize for the delay with your original order and any inconvenience it caused. We're glad to see that your device has been delivered. Please do not hesitate to reach out if you need assistance with testing your Smartwatch.
