Valued C.
Mike came & did the repair to the lift
Mike came & did the repair to the lift, so it is working again! He is a nice man & goes about his work to solve the problem. I sprang something on him with our phone system changing over to digital from analog, so asked him to program the phone with the correct number in it. He reached out for help from the service that assists with the phones in the lift. They told him that a part needed to be purchased in order for the digital platform to work. We are waiting for a solution to this problem. That's why I gave it a 3 star review.
Reply from Lifeway MobilityJun 10, 2021
Thank you for taking the time to submit your feedback. Unfortunately, there are times where a specific part is needed to solve the problem that's preventing the lift from working properly. We hope you'll consider re-evaluating the star rating after the part arrives and the follow-up service call is scheduled. We will have your lift back in working order very soon.