Reply from LiftModeSep 19, 2020
Hello Basil,
Thanks for your honest feedback and we apologize for any confusion or frustration you may be experiencing with the shipping service you selected.
In the future however, please try contacting us at LiftMode directly, so we may be of more direct and immediate service to you!
Regretfully, Mail Innovations does not provide a secondary tracking number for the local post office delivery.
The Mail Innovations tracking system sometimes prevents customers from being able to accurately track the movement of their package, once in their home country.
We can assure you, however, that your package is still on its way to you. However, the global pandemic has caused inordinate delays for this and other shipping methods.
Furthermore, if it does not arrive within twenty business days, we will reship your order to make sure you receive it promptly and that it is not lost or stolen.
If you have any further questions or concerns, please let us know, and we will be sure to get back to you right away!
Best Regards,
Leo and the LiftMode team