LighthouseReviews of lighthouse.app

We rented our apt through this service however never got back to me nor got the cash back. It's a total scam.

Crooked and cheaply made clothing. I wanted to returned a dress within two weeks that cost $500, they said I was only entitled to five dollars back given what was within two weeks.

Have been paying this company for years and have asked for a link proving what I'm paying for neither did they get me a link, so recently my credit card was comprised and I asked company to send me secure link,they said they did but I never received it so I refused to give them any information on my card not trustworthy if you ask me.

Daughter rented an apartment in April 2025 and now the app is not working and emails bounce back. It's scam. San Antonio, Texas - The Trove Apartments

6 months after moving in and several follow up emails later, I have no cash back. I fulfilled my end of the deal and they did not. My last email has been ignored and my request for cash back has been closed. Not worth the hassle.

I used Lighthouse to find my apartment towards the end of last year; their website is super well designed and combined a lot of the 'typical' features you'd fine on an apartment searching website, into a really sleek interface. Combine that with the personalized help (I worked with Shelbi) and of course, the cash back! It's a crazy business model that combines the best of both worlds; you get whatever concession the apartment is offering (free month etc) PLUS the cash back. There's plenty of apartment locators out there -we'd worked with one twice prior - but they are not going to share that locator bonus with you like Lighthouse does. I think their cashback offering has changed a few times... in my case, it was $900 cash plus 1 month free. Made out like a villain!

I was told I would get my money immediately. After I signed my lease on November 13th, 2023. I was told by their 3rd party that would take 2 to 4 business days. They only send an email on how to get your referral fee on Fridays after 5pm. I won’t receive my money for at least a week. I would not use them.

Lighthouse made it very easy for me to help me find a home. And they walked me through everything step by step and made it very understandable for me I had a wonderful experience with lighthouse.