Lincare HoldingsReviews of lincare.com

They kept charging my Medicare Provider and my debit card for 5 months after the expiration date of the contract. Ever time I called it was" oh, that's the last payment." I filed a Medicare fraud case against them. Within a week they called and got it handled . Guess that got their attention.

Lincare as a company provides poor customer service. Excessive on hold times, being transferred in circles. Not resolving issues. I was told by the agent they were hacked back in January. I am receiving bills 7 months later for equipment I returned previously. They will not reverse the charges. Why am I expected to pay invoices 7 months later for equipment I returned and no longer have?

Zero stars. This is fraudulent company and sends invoices for supplies that were never sent. I am not even a patient anymore and still get invoices. This company is a joke. It is sad that the executives are not in prison.

Lol after reading the reviews so many bad experiences I forgot all about the waiting on hold 45 minutes hanging up many time! Absolutely a awful experience! Not one person I've spoken to wasn't a arrogant jerk! Flat out lied trying to get me to take a new machine to bill Medicare I should turn them in for fraud!

I have had my INR machine with Lincare for years and their service had been excellent so when I needed oxygen then a nebulizer and then a CPAP machine I chose to use them and I am grateful that I did. Everyone there has been very helpful and the one name that stands out Is Mare at the Tucson office. Mare has always made sure that I never ran out of supplies and now that I am moving to Colorado she has made sure that all of my needs are met for the trip and for when I arrive there. I hope that Lincare Colorado can do as well.

I recently had the unfortunate experience of dealing with Lincare. I expected a seamless process, but unfortunately, that was far from the reality. Customer Service Nightmare: Phone Abyss: Trying to reach Lincare’s customer service felt like diving into a black hole. It took me ages to get someone on the phone. I half-expected to emerge in Narnia by the time they finally picked up. Communication Breakdown: Customer service agents seem to have mastered the art of talking in circles. Conclusion: Lincare’s services are a comedy of errors. If you enjoy frustration, long phone waits, and billing mysteries, this is the place for you. But if you value your sanity and need reliable support, run far, far away from Lincare.

RUDE. Just the worst. I called 5 days after the death of my mother to arrange pickup of her oxygen supplies as she had quite a bit at home, it was painful to pass by, and I thought someone might need it. I called at 4:55 p.m. (they close at 5:00 p.m.). I told Jim Olson, who answered the phone, that my mother had passed and I needed to arrange for her SUPPLIES to be picked up. He had the nerve to tell me “make sure you are using the correct language so we know what we are picking up”. Excuse me, what? I will admit, I was immediately enraged but my mother has just died and you want to correct my use of language? I called him “graceless” and told him to schedule a pickup. He refused and said “I was apparently having a bad day”. What the actual heck is wrong with this man? I again insisted that he schedule the pickup, raised my voice, told him that yes, I was having a bad day SINCE MY MOTHER HAD JUST DIED, and to come get his equipment. He told me to call back tomorrow, hung up on me, and then turned the phone at the office off - at 4:57 p.m. I called back 3 more times and got the automated service. Nice. Really nice, Jim. Way to be compassionate towards your clients and their families. He had previously been rude to my terminally-ill mother while she was in crisis and her oxygen concentrator failed her - told her that in all his years, no one had ever had more than one break down. Real class act over there at Lincare Traverse City.

Incompetence, rudeness, lack of interest. Just so bad it is a miracle they can stay in business. They go out of their way to make your experience worse. Fortunately I just needed a walker, bought one at Walmart. I feel sorry for you if you need something expensive. You are screwed.