Bad
Based on 148 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At the heart of linenne: is our love for natural fabrics and the desire to produce beautiful clothes that can be enjoyed for years to come.
Linenne (linenne.com) has 148 customer reviews on Folks Told, with an average rating of 1.1 out of 5.
148 approved reviews, newest moderated first
Warning for Y.
On checkout, the overcharged what was on the screen. Then never responded to my email asking to cancel the overcharged order. I received the clothes and they're the worst, polyester crappy fast fashion imaginable. Do not order from here!
Shannon K.
Not the fabric shown in advertisement. Poor quality. Terrible fit. Garbage. Took forever to arrive. Stay away from this scammer company. It's junk.
Florence T.
All went wrong from day one and I waited for a month. The customer service is a joke. But the worst is the quality of the goods....it is extremely poor, nothing comparable with the pictures they put up to sell. This is the best way to throw money out the window...
Ana García E.
La ropa no es lino. Además de estar mal confeccionada. Engañoso el servicio de seguimiento, te hace creer que estás comprando en Estados Unidos informando sobre almacén de salida americano y aduanas del mismo país , y al intentar devolver te indican que la ropa se envía desde China y que lo devuelvas allí. La política de devolución descrita en la web es falsa. Intente devolver las dos prendas porque no es lino , talla grande y terrible confección , aportando fotos, tal como indica y la respuesta es negativa, intentan compensarte con una cantidad ridícula y te proponen que regales la prenda a alguien que conozcas. La dirección de envío de devolución propuesta es China . No os dejéis engañar. He tirado 80€ a la basura
Linda O.
Buyer BEWARE Horrible quality clothing. Customer Service was a total joke when I inquired (6 separate times) if my order (2 pcs) shipped together as all notifications only mentioned one item. Never got my answer despite asking 6 times. Both items were in the shipment. I wouldn't even donate these as the quality is so bad.
CARRIE S.
Dreadful, just dreadful. Against my better judgment, I ordered 2 “linen” dresses. Arrived, sizes way off not to mention to poor quality design, fabric and finish. I emailed requesting to return for refund stating the dresses did not fit, too big. Their first response was please send pictures so we can verify the issue, odd considering I did not even mention the poor quality just that they did not fit me. Did they intend me to send pics of me wearing the dresses? Eh no thanks. So I complied and sent pics of the 2 items and sku numbers. They then responded saying “ We appreciate your support and the pictures. However, upon inspection by our warehouse, the item dispatched to you aligns with your original order. We regret any inconvenience caused by the product not fitting. Could you consider transferring them to another individual? As a gesture of goodwill, we propose compensation in the amount of 8 in the default currency. Will that be acceptable?” €8 compensation instead of honouring a right to return, on the day they were delivered. I have declined, obviously, and awaiting return details and refund. I had foolishly ordered a second time prior to receiving, I hold out no hope for quality items arriving. DO NOT PURCHASE FROM THIS COMPANY.
Consumer
La calidad del producto es muy mala…ofrecen lino y en realidad es tejido sintético, pintado, que no se parece en nada al producto que ofrecen en el anuncio. Intento devolver, y me dicen que la devolución a China es muy cara para mi, y me ofrecen una compensación de 15USD, cuando yo he pagado 70€. No volveré a comprar ropa por Internet, ni de esta marca ni de ninguna, debido a esta mala experiencia.
Martha
Betrug und Abzocke! Umtausch und Rückgabe unmöglich! Linenne bietet für die minderwertigen Produkte, die in keinster Weise den Produkten auf der Homepage entsprechen ein paar Euro Kompensation, nur damit der Käufer die Sachen behält und sich ruhig verhält ! Linenne Geschäftsmodell ist der Abgriff von Kundendaten und das Einbehalten der Zahlung!!!!
