LingoReviews of lingo.com

If I could give it a zero I would I purchased this to be able to use it and I have not been able to get it to send me a code. I have done that numerous amount of times so I cannot even set it up. I’ve contacted their service area and nothing. What a horrible waste of money.

I am prediabetic and using Lingo glucose monitor for two months. The Lingo count number is a bogus number...it doesn't make sense. They assign numbers based on what? Who gives these numbers? I will switch to a different glucose monitor. For improvement they should add a feature of taking picture of the food and recognize it.

Biosensors do not work and the company was unresponsive to emails

I have previously used Dexcom and came to Lingo with enthusiasm now they have an android app. Unfortunately the app experience has been significantly disappointing in comparison. Importantly, the usability issues I encountered could not have been assessed without opening and using the product. A CGM sensor cannot be evaluated through packaging alone - it requires wearing the sensor and using the app in real conditions. I had no reasonable opportunity to discover these problems before opening the sensor. My first concern is with the points system. Your algorithm assigned points to aspects of my day as though something negative occurred - when in fact every way my body responded was healthy, expected, and well within normal range. The dawn phenomenon, gentle post-meal rises that returned promptly to baseline, and responses to low-impact exercise were all flagged negatively. At no point did my glucose exceed 7.8 mmol/L or rise by more than 1.7 mmol/L. For someone with a good understanding of blood sugar regulation, being penalised for normal physiology is demoralising and misleading, and risks causing unnecessary anxiety in users who don't have that knowledge. My second concern is with the usability of the graph. The event markers for food and exercise obscure the curve rather than enhancing it. When you tap a marker, it does not show you what the event was - it simply takes you to that point on the graph. You then have to scroll down through all logged events, find the one whose time matches the marker, mentally note it, and scroll back up to the graph to cross-reference. This makes the core function of a CGM - understanding how food, exercise and lifestyle affect your glucose - unnecessarily difficult and time-consuming. There is no ability to zoom in on the graph, and no way to view event details and glucose data simultaneously. The interface feels as though it was released before it was ready for Android users. As someone who has used Dexcom, I can say directly that this experience is significantly worse. I would like my money back.

You should not advertise 2 day delivery if you cannot deliver. It doesn’t say except for holidays and weekends. I ordered a sensor on 5/22. It is now 5/26 and have not received it. When I called to check I was told that Monday was a holiday and ups was closed. They darn sure were not closed on Friday and Saturday.They didn’t hesitate to take the money instantly on Friday.

The first sensor came off in 3 1/2 days. The second sensor quit working less than 48 hours after application. Very poor quality.

Had purchased their 6 sensor subscription April 1 from their website, after trying 2 sensors purchased from Amazon. The Amazon sensors worked fine, the ones from Abbott themselves, not so much. Over the course of 6 weeks, 3 of the sensors did not monitor well, nor did 3 of the replacements. Just finished cancelling my subscription. They would not issue a pickup for the 3 sensor I still have. And customer service does not speak very good, or understandable English. Company not concerned about monitoring one’s health

My sensor keeps saying "signal loss" and to turn off and then turn on Bluetooth. It says if that doesn't work, turn phone off and then on 5 minutes later. These did not work. I uninstalled and then reinstalled the Lingo app Nothing but the same old. I emailed customer service with no luck. This is a big waste of money. I was hoping this app would work as well as the Freestyle Libre 3 plus app, made by the same company. No such luck. Lingo sucks.