Poor
Based on 207 reviews
Linode2.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Linode accelerates innovation by making cloud computing simple, accessible, and affordable to all. Founded in 2003, Linode helped pioneer the cloud computing industry and is today the largest independent open cloud provider in the world. Headquartered in Philadelphia's Old City, the company empowers more than a million developers, startups, and businesses across its global network of 11 data centers.
Linode (linode.com) has 207 customer reviews on Folks Told, with an average rating of 2.6 out of 5.
207 approved reviews, newest moderated first
Yavuz K.
This is so good. I am running a Flask web application with Nginx and I recently switched to Linode from Heroku and the freedom feels truly amazing and the pricing is also really cheap. I cannot express how satisfied I am with their services 5/5.
Haydrion R.
I am 11 years at Linode. They let you free, never had any problems, always up, can up and downscale whenever I want. Best VPS ever. - XO Danielle
Cam W.
A genuinely awesome cloud platform. Network IO was absolutely insane compared to most in this price range and the dashboard is great and easy to use. Support is very fast and helpful. VPS instances are scalable and the DDoS mitigation seems great. Definitely worth the price!
Sutharshan R.
Unable to create an account. No response to support request. my 10+ years old account disabled. Update: you are not responding to the support emails. I have to create an account again to submit a ticket. When I create an account you asking for credit card payment verification. I used my own credit card, your system charged and verified it. But, How you judge me like a ciriminal? Years ago I created an account with you and used your service. But your new system disabled my old account and treated me like a criminal. I'm using my own internet, own credit card and I have all the IDs to verify. No issue if you do not allow to create an account. a lot of cloud providers out there. BUT IT IS A DANGEROUS SIGNAL, YOU WILL DELETE ANY ACCOUNT AT ANY TIME WITHOUT ANY REASON. Thank god.
Reply from LinodeJun 16, 2021
Hi there, your feedback is important to us. We are sorry to hear you're not having a great experience. Can you please reach out to our support team with more info so we can see if we can help? You can reach us 24/7: https://www.linode.com/support/
josiah
the best vps provider.
Niklas D.
I can't provide a credit card! why you guys don't support Paypal or something else?
Reply from LinodeJun 2, 2021
Hi Niklas, thanks so much for taking the time to leave us a review - we appreciate the feedback. We do require a credit card for all new accounts at the moment, but we’re working on allowing Google Pay and PayPal for signups in the near future.
luan
I started using Linode 10 days ago. I followed a tutorial to set up a linode and had a website running on an IP. 5 days later the website was gone, which was extremely inconvenient as people were using it. I tried to log in and noticed my account wasn't there. I called customer service and learned that the account got cancelled because of a fraud suspicion related to the account. They would give me no explanation for it. I also had no way of downloading my work. And I can't reactivate my account no matter what I do. The customer service person told me that their terms and conditions mention that the account can be cancelled without explanation or warning if they suspect fraud; I can't see how this is justified. I did nothing wrong, I gave my account information, name and address correctly, and I have no way of knowing why my account was flagged. Everything was fine up to this point, but I can't recommend a service where there is a risk of sudden cancellation without receiving an explanation or a way to rectify the situation.
Reply from LinodeMay 18, 2021
Hi Luan, thank you for taking the time to tell us about your experience, your feedback is important to us. Please check your email for a message from our Support team, we would like to make this right.
Krishna K.
Service availability is the most valuable feature with Linode. It gives every user 100 percent uptime. It is in a single store for cloud solutions, which is critical for us.
