Excellent
Based on 127 reviews
LisaJewelryUS4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At LisaJewelryUS, our mission is to offer ethical jewelry at fair prices. We proudly use sustainable materials, including 100% recycled gold and silver, as well as lab grown diamonds and 100% conflict-free gemstone. By selling directly to you and keeping a smaller markup than usual luxury brands, we are able to keep our prices low. LisaJewelryUS believes that jewelry, a symbol of love, promise, and beauty, should be accessible to all.
LisaJewelryUS (lisajewelryus.com) has 127 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 2 reviews with 3 stars · Clear filters
Kelly
It was an easy process to order but wish there was more communication about processing time, shipping and the delivery itself. The delivery ring package in a tight envelope can also be compromising for theft. My package was lost for a few days.
Kendra S.
The jewel of the ring fell out.
Reply from LisaJewelryUSNov 12, 2025
Dear customer, This is LisaJewelryUS. We are truly sorry to hear what happened and completely understand how disappointing this must be. A piece of jewelry often carries deep meaning, and we sincerely regret that your experience did not reflect the quality and care we strive to uphold. Please rest assured that delivering superior products and service remains our top priority. Our one-year warranty is designed to ensure our customers enjoy a worry-free, hassle-free, and confident shopping experience at LisaJewelryUS. Our customer service team contacted you about one week ago, and we sincerely hope for an opportunity to make things right. At LisaJewelryUS, we value every piece of feedback as it fuels our long-term growth. We are looking forward to resolving this matter quickly and restoring your trust. Best regards, LisaJewelryUS.
