customer
The right tool for customer support team
It is easy to match company workflows with automation rules
Reply from LiveAgentFeb 13, 2017
Thank you for your feedback.

Excellent
Based on 616 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LiveAgent is a top-rated help desk software that offers a comprehensive suite of customer support tools, including live chat, ticketing, and customer support functionalities. It allows businesses to seamlessly manage their customer inquiries and support tickets from a centralized platform, providing real-time communication and collaboration with customers. LiveAgent is highly regarded for its user-friendly interface, advanced automation features, and multi-channel support capabilities. It is widely recognized as one of the highest-rated software solutions for businesses of all sizes seeking to enhance their customer support operations.
LiveAgent (liveagent.com) has 616 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 455 reviews with 5 stars · Clear filters
customer
It is easy to match company workflows with automation rules
Reply from LiveAgentFeb 13, 2017
Thank you for your feedback.
customer
All my questions were answer promptly and including all the relevant info needed
Reply from LiveAgentFeb 13, 2017
Thank you for your feedback. We're happy you are satisfied.
John
only day 1 but so far so good, lets see if they keep it up
Reply from LiveAgentFeb 13, 2017
Thank you John for your feedback.
customer
I have tested this system and the only thing I am missing is something Intercom has where you can use their user engage system. Apart of that LiveAgent is something I can recommend.
Reply from LiveAgentFeb 13, 2017
Many thanks for reviewing LiveAgent.
Me A.
Great tool for helpdesk solution. Complete with many excellent features. Already used it since 2011.
Reply from LiveAgentFeb 13, 2017
Thank you for your feedback. I'm glad you're our customer since 2011 :)
customer
Briliant solutions built into the sevice. The more I know it, the more I like it! Great suppport too, no issue gets unsolved or unanswered.
Reply from LiveAgentFeb 13, 2017
Thank you for your positive feedback.
Alvis
Great software, great support.
Reply from LiveAgentFeb 13, 2017
Thank you for your feedback.
Majo
odporucam, rychly zakaznicky servis a vyriesenie mojich otazok.