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LiveAgent Reviews | Read Customer Reviews of liveagent.com

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LiveAgent

LiveAgentReviews of liveagent.com

Internet & Software

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4.6

Excellent

Based on 616 reviews

LiveAgent4.6

Reviews616 About Contact

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Rating breakdown

5 star74%
4 star19%
3 star4%
2 star2%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About LiveAgent

LiveAgent is a top-rated help desk software that offers a comprehensive suite of customer support tools, including live chat, ticketing, and customer support functionalities. It allows businesses to seamlessly manage their customer inquiries and support tickets from a centralized platform, providing real-time communication and collaboration with customers. LiveAgent is highly regarded for its user-friendly interface, advanced automation features, and multi-channel support capabilities. It is widely recognized as one of the highest-rated software solutions for businesses of all sizes seeking to enhance their customer support operations.

LiveAgent (liveagent.com) has 616 customer reviews on Folks Told, with an average rating of 4.6 out of 5.

Also known as: liveagent.com
Website: liveagent.com
Category: Internet & Software
Listed on Folks Told: 2026

Contact & location

(888) 257-8754
liveagent.com
hello@liveagent.com

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 44% of reviews.
Most recent review: May 2026.

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LiveAgent reviews

Showing 455 reviews with 5 stars · Clear filters

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customer
Nov 29, 2016
Great support provided with fast response
I can only recommend LiveAgent service, their support team provides great support with fast response to questions.
Reply from LiveAgentFeb 13, 2017
Thank you for such nice words about LiveAgent.
Report
David E.
Nov 26, 2016
Love it
Great software and communications
Report
Mark
Nov 26, 2016
Great Service
We use LiveAgent to organize our emails and Live Chat all into one program and it works flawlessly. It made us much more efficient in handling the workload our customer service team has. The badges you earn are a fun way to have friendly competition with your co-workers too!
Report
Christina
Nov 25, 2016
Working easy and fast
Life agent is helping us to manage our customer service in all Europe. It provides a lot of tools to work with and makes our customer service even better.
Report
Michal
Nov 24, 2016
Works perfectly
It was easy to integrate into my rather complicated Magento site and it works perfectly. I am still learning to use the system, but I was already able to help two customers within few hours that might have otherwise left the site.
Reply from LiveAgentFeb 13, 2017
Michal, thank you for your feedback.
Report
Jude
Nov 23, 2016
Live Agent Review
I've been working with the Live Agent Platform for the past tweleves months and i can say that it's awesome.
Report
customer
Nov 23, 2016
good service
I am pleasure about LiveAgent service. Hope you improve better everyday
Report
customer
Nov 23, 2016
good keep it up
good keep it up
Report

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