Skip to content

Search companies

Animals & PetsAnimal Health, Animal Parks & Zoo, Cats & Dogs
Beauty & Well-beingCosmetics & Makeup, Hair Care & Styling, Personal Care
Business ServicesAdministration & Services, Associations & Centers, HR & Recruiting
Construction & ManufacturingArchitects & Engineers, Building Materials, Chemicals & Plastic
Education & TrainingColleges & Universities, Courses & Classes, Education Services
Electronics & TechnologyAppliances & Electronics, Audio & Visual, Computers & Phones
Events & EntertainmentAdult Entertainment, Children's Entertainment, Clubbing & Nightlife
Food, Beverages & TobaccoAgriculture & Produce, Asian Grocery Stores, Bakery & Pastry
Health & MedicalClinics, Dental Services, Diagnostics & Testing
Hobbies & CraftsArt & Handicraft, Astrology & Numerology, Fishing & Hunting
Home & GardenBathroom & Kitchen, Cultural Goods, Decoration & Interior
Home ServicesCleaning Service Providers, Craftsman, House Services
Legal Services & GovernmentCustoms & Toll, Government Department, Law Enforcement
Media & PublishingBooks & Magazines, Media & Information, Photography
Money & InsuranceAccounting & Tax, Banking & Money, Credit & Debt Services
Public & Local ServicesEmployment & Career, Funeral & Memorial, Housing Associations
Restaurants & BarsAfrican & Pacific Cuisine, Bars & Cafes, Chinese & Korean Cuisine
Shopping & FashionAccessories, Clothing & Underwear, Clothing Rental & Repair
SportsBall Games, Bat-and-ball Games, Bowls & Lawn Sports
Travel & VacationAccommodation & Lodging, Activities & Tours, Airlines & Air Travel
UtilitiesEnergy & Power, Oil & Fuel, Water Utilities
Vehicles & TransportationAir & Water Transport, Airports & Parking, Auto Parts & Wheels

See every category Browse by state

How it works For businesses

Menu

Search companies

All companies
Companies by state
How it works
For businesses

Categories22

All categories
Animals & Pets
Beauty & Well-being
Business Services
Construction & Manufacturing
Education & Training
Electronics & Technology
Events & Entertainment
Food, Beverages & Tobacco
Health & Medical
Hobbies & Crafts
Home & Garden
Home Services
Legal Services & Government
Media & Publishing
Money & Insurance
Public & Local Services
Restaurants & Bars
Shopping & Fashion
Sports
Travel & Vacation
Utilities
Vehicles & Transportation

Customer reviews of businesses across the United States, so the next customer knows who they are dealing with.

Write a review For businesses

About

About Folks Told
How it works
How scores work
Contact

Community

Write a review
Review guidelines
All companies
Companies by state

For businesses

Claim your listing
Respond to reviews
How listings work

Browse by category

Animals & Pets
Beauty & Well-being
Business Services
Construction & Manufacturing
Education & Training
Electronics & Technology
Events & Entertainment
Food, Beverages & Tobacco
Health & Medical
Hobbies & Crafts
Home & Garden
Home Services
Legal Services & Government
Media & Publishing
Money & Insurance
Public & Local Services
Restaurants & Bars
Shopping & Fashion
Sports
Travel & Vacation
Utilities
Vehicles & Transportation

© 2026 Folks Told. Reviews are the opinions of their authors, not of Folks Told.

Terms of use
Privacy policy
Review guidelines
Contact

LiveChat Reviews | Read Customer Reviews of livechatinc.com

Home
Business Services
IT & Communication
LiveChat

LiveChatReviews of livechatinc.com

IT & Communication
101 Arch Street, 8th Floor, Boston, Massachusetts

Write a review Call Directions Website

2.8

Poor

Based on 97 reviews

LiveChat2.8

Reviews97 About Contact

Write a reviewReview

Rating breakdown

5 star39%
4 star2%
3 star5%
2 star7%
1 star46%

Select a bar to see only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About LiveChat

LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, allowing to provide 24/7 support to customers. LiveChat allows online businesses to interact with customers on their website and be more accessible. Easy to use and customize, LiveChat reduces the number of customer emails and calls, helping increase sales and improve customer satisfaction.

LiveChat (livechatinc.com) has 97 customer reviews on Folks Told, with an average rating of 2.8 out of 5.

Also known as: livechatinc.com
Website: livechatinc.com
Category: IT & Communication
Location: Boston, Massachusetts
Listed on Folks Told: 2026

Contact & location

(617) 275-2400
livechatinc.com
support@livechat.com
101 Arch Street, 8th FloorBoston, MA 02110

Call Directions

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 19% of reviews.
Most recent review: October 2026.

How we calculate scores

Is this your business?

Correct your details and reply to customers publicly. Both are free.

Claim this listing

More in IT & Communication, Massachusetts

5.0
Legacy Translations
Boston, MA
Excellent · 98 reviews
4.9
SaneBox
Boston, MA
Excellent · 744 reviews
4.8
seahawkmedia.com
Boston, MA
Excellent · 87 reviews
5.0
All Set Cybersecurity
Boston, MA
Excellent · 22 reviews

LiveChat reviews

Showing 38 reviews with 5 stars · Clear filters

Sort

Apply

rico C.
Jan 19, 2026
Depo gmau masuk
Depo gmau masuk
Report
Wika V.
Jan 13, 2026
Bosku tolong saya mau cht stus ini…
Bosku tolong saya mau cht stus ini kenapa ngak tampil²
Report
David E.
Oct 28, 2025
The app is very easy to use
The app is very easy to use, and the data are always available for use
Report
julita
Oct 28, 2025
Well deserved 5 starts
We have been using live Chat alongside other apps provided by Text for almost 2 years now, and we couldn't be happier with everything from the customer service to resolutions and frequent updates. They are dedicated and on top of the game. Great job, guys!
Report
Rollys H.
Sep 9, 2025
Tolong bantu min
Tolong bantu min
Report
Defi W.
Aug 19, 2025
Defi12
Akun. Saya kok di blokir
Report
blazej
Jul 28, 2025
I gave their service a try and was…
I gave their service a try and was impressed with the quality—though it turned out to be more than I needed. I accidentally left the subscription running and was charged $99 for the premium plan. Fortunately, their customer support was excellent—they promptly canceled the subscription and issued a full refund with no hassle.
Report
Rudi P.
Jul 18, 2025
good performNce
good performNce
Report