Great
Based on 111 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Live Your Message, we turn entrepreneurs into online superheroes, with our training programs & done-for-you branding, web & marketing services.
Live Your Message with Marisa Murgatroyd (liveyourmessage.com) has 111 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
111 approved reviews, newest moderated first
Barry
A lot of coaching businesses purport to help you grow and build your business, so how do you decide which one actually will work for you? Being a client of Live Your Message, I speak from experience - this organization is worth your time, investment and commitment if you are ready to launch and.or grow your business. The support, wisdom and guidance is inspired and rock solid.
Marcella W.
Marisa Murgatroyd is very knowledgeable and knows how to draw people in with sales psychology. EPM contains a lot of useful information. She and her coaches have a high likeability factor which is why her sales are good. Her guarantee is that you will launch a course and make your money back in 90 days or less or you get your money back- as long as you meet all deadlines and show proof of how many potential customers you talked too, i.e. fill out a spreadsheet and record the conversations. This guarantee is mostly impossible to redeem for a few reasons: 1. The reality is - and Marisa is smart enough to know this- that we were so overwhelmed with long, redundant videos, live meetings, emails with completely different action steps than the course, coaching sessions with completely different action steps than the course, and bonuses that it was hard to focus on what to do next. There were several students in our group who were not able to finish the course and assignments by the deadline - which negates the guarantee. I think her MO is to overwhelm students with a ton of information to the point where they question their own sanity and capabilities when they can't get it all done. Anyone who was able to get it all done, launch and profit has to be someone who came to the table w/their course already figured out and mostly done. PERIOD. I noticed that a large % of the students were elderly, 70+ years old and I'm sure that was intentional - to market to that age range hoping they would not be able to keep up the pace, thus negating the guarantee. 2. Even though I was able to focus long enough to actually finish the class assignments, I did not launch a course. It's impossible to finish the EPM course, sell the course and create a great course (in that order) in 90 days. Mostly because EPM is redundant and takes you at a slow pace until the very end, when the assignments get real. You will need to start with a mostly finished product OR you should already have an audience to sell to. This eliminates the need to spend time networking and cold selling dozens of people in order to get 1 - 3 sales. 3. You are strongly encouraged - not mandatory- to use their technology to create sales pages, email campaigns, and host your course. The technology is somewhat complex because it is very multi-functional and requires a learning curve, which you really don't have time to commit to in 90 days. You'd be better off using a much simpler product while you are attempting a launch. I work in IT and it was challenging for me - I can't imagine how the others felt. Again, I'm sure Marisa knows all of this which is why she issues a guarantee and pushes this technology which is supposed to be much better since it combines multiple platforms in one. While I was focused on the technology, I got behind on my cold selling which negates the guarantee. There is a weekly class that supports the technology, but again, the platform is so nuanced that a 90 min weekly class wasn't enough to help. 4. The coaching sessions, if you can call it that, consisted of 30 minutes of announcements, 30 minutes of additional teaching which sometimes contradicted the video lessons, and 30 minutes to answer questions from the team of aprox 60 people. Are you kidding me? Before we could get into this course and prove that her concepts work, she was already trying to upsell us on the next thing. Overall, I do believe the EPM could be a valuable resource to anyone who is attempting to launch as long as they have time to complete it. My low rating is because I believe a little deception and manipulation was used to draw in a large crowd. We were given the impression that it was doable even if we were starting from ground zero. The guarantee, the timeframe and the supposed success rate doesn't add up with what we were sold. This is more of a "how to sell" course than a "how to market, create, launch, and sell" your course - which is what we were sold.
Verified C.
I paid $15,000 in full for the Momentum program by Live Your Message in March 2025. Despite paying in advance, I never received a single coaching session, onboarding, or tangible service. When I asked to withdraw and requested a refund, I was told there were no refunds — a clause that was only revealed after payment in a lengthy contract. I followed up several times, even after the company said they would review my case with their lawyer, but received no resolution. While I understand company policies, keeping $15,000 without delivering any service shows a lack of integrity and compassion. I hope others will review all terms and seek transparency before enrolling.
Reply from Live Your Message with Marisa MurgatroydOct 23, 2025
FYI: This is the 2nd 1-star review by this person. The original can be found posted by Sonia on May 20, 2025. We stand by our response in the original post. >> The poster signed up for a program. >> Didn't read the terms and conditions that clearly stated our refund policy. We have gone out of way to enable the program to work for Sonia but she has not shown up to take the course. Please read our more thorough answer in reply to her May 20th post.
T P.
The ultimate self-development? Become an entrepreneur. Momentum, Marisa, and her amazingly talented coaches will teach you, challenge you, and unquestionably support you to realize your business goals and dreams. But. Be prepared to work on your business and on yourself, AND know they've got your back.
Harry M.
I have participated in the Live Your Message program, EPM and the Lead magnet challenge. I am in my 3rd year working with her and her team. These are business development programs that align, what you do with who you are. I had tried for decades to develop my business. Marisa teaches business development on a whole different level.
Susan A.
This is my 4th year with Marisa in her Momentum program. I've gotten above and beyond value - doubled my business income, in fact - have definitely gotten my return on investment. I'm currently in one of her quarterly accelerator weekends - mind-blowing. What a great community. The archive of support material is over the top. 100% recommend!
Gargi S.
Best course I've taken and walked away with the foundations of my coaching program. I was part of the EPM 2023 cohort. I'd been looking to create an online course for over 2 years, went through the initial touch points of many mentors out there, and then finally landed on Marisa's 5-day free challenge. It was the first time I actually zeroed in on the idea of my coaching program. She was the ONLY one who provided that transformation for me, for free, in 5 days that I was unable to achieve with anyone else in 2 years. After enrolling in the EPM program - which is rich not just in content but actually holds your hand through real transformations so that by the end of every lesson you have one block after the other of your business idea and execution method stacked on top of each other, and you walk away with a SOLID foundation. Admittedly, in the 'chatterbox' session of the program, I lost momentum because I had no audience, no presence, no social system in my new country. But that was not the program's flaw, it was mine. I skipped over that part and continued with the course to finish it in time. After the program, I did lose momentum, but when I came back to my work after a year, I was not overwhelmed, because most of the work was already done through the EPM program! The mindset shifts they help you with are also GOLD. Because as a new business owner - our mindset can take us up or bring us down. I continued to build on the work I'd done in EPM, and launched my coaching program to the world. I highly recommend EPM to anyone seriously invested in starting online programs. It's the most transformative program out there. Once I hit 10k in sales, I am going back for the Momentum program for continued mentorship and support.
Sonia
I registered on the momentum and epm program. They are kust so good in sales talk but when you go through the program it's so overwhelming that you can't keep up specially if you're working. They don't offer a refund and with momentum thst is so expensive, way expensive. You'll end up just wasting your money. I tried asking for a refund coz im going through a life changing event and they would not even consider that. Read the agreement and you'll see that it's more on their benefit than you as a customer. They have their money locked in but you'll be locked in with a huge debt with less than what you paid for.
Reply from Live Your Message with Marisa MurgatroydOct 22, 2025
The poster enrolled in a 12-month program with Live Your Message on March 15th, 2025. She paid in full and received a sizable discount for this option. At this point, she was assigned a coach who charges the company per student per month. This was the 2nd multi-month program that she engaged with us. For Momentum, she was required to review and sign the Terms and Conditions. The following verbiage appears in both the online form and the PDF sent to her upon signature. Furthermore, you agree that you are responsible for full payment of all Program fees for the entire 12-month course of the Program, regardless of whether you actually attend or complete the Program, and regardless of whether you have selected a lump sum or payment plan. To further clarify, no refunds will be issued, and all monthly payments must be paid on a timely basis This appears to be less than 10% of the way through this contract and is not buried, as insinuated. Furthermore, the 6th paragraph overtly states By agreeing to these Momentum Terms and Conditions of Purchase & Success Guarantee Agreement (the “Agreement”), you agree that this automatically becomes a binding contract between you and Live Your Message (the “Company” or “we/us”), and applies to your participation in Momentum Activate (the “Program”). You're acknowledging that you have read, agree to, and accept all of the terms and conditions contained in this Agreement. Hence, the onus of responsibility lies with the student. She agreed by first enrolling and then by signing this contract, thereby entering into a binding agreement with Live Your Message. She states in her complaint, “To date, I have not received a single coaching session, service, or tangible value, meaning the company is retaining $15,000 while delivering nothing”. These services were offered and available, but the student CHOSE not to attend. Again, the responsibility for not using these services is on the student. We offered several pauses to gain enough personal traction to rejoin the program. However, again, she decided not to accept this option. She paints the picture that they were not willing to work with her around her withdrawal request. This is not true as we sent dozens of emails, spent extensive time on the phone, and offered a six-month pause to accommodate her personal issue. Lastly, the reason for withdrawing from the program was not a medical excuse but a relational one. As she enrolled on March 15th and asked to withdraw on April 10th, we assume that this issue did not originate during these three weeks. Hence, she enrolled with personal KNOWLEDGE that this issue existed. There is a significant cost to the company for enrollment, system setup, staff assignment, and other fulfillment expenses per student. We assume that our students can be responsible for their own decision making, and to verify this requires them to review and sign a document to ensure that. We regret that the poster is having remorse for her decision and personal life. However, we maintain that she willingly and knowingly signed a binding contract and therefore should not be entitled to a refund as requested.
